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Market Insights™
The Use of Experience-level Agreements (XLAs) in Employee Satisfaction
Digital Services IT Services Service Provider Industry

The Use of Experience-level Agreements (XLAs) in Employee Satisfaction | Market Insights™

by Tanvi Rai and 1 other
Events
01-30-2024_Adapting to change_GTP_1200x628

Adapting to Change: Boost Value in Outsourcing and Software Contracts When Uncertainty Persists | Webinar

On-Demand Webinar

1 hour

In the news
ESG and Sustainability

CIOs Rise to the ESG Reporting Challenge | In the News

by Priyanka Pandey
Blogs
AR NL Q1 2024

Analyst Relations Quarterly Newsletter | Q1 2024

by Katrina Menzigian
Market Insights™
Next-generation KPIs for Digital Customer Experience Management Adoption
CX / Customer Experience

Next-generation KPIs for Digital Customer Experience Management Adoption | Market Insights™

by Aishwarya Barjatya and 3 others
Market Insights™
Evolving Digital CXM and the Future of Outsourced Digital CXM with Gen AI
CX / Customer Experience

Evolving Digital CXM and the Future of Outsourced Digital CXM with Gen AI | Market Insights™

by Aishwarya Barjatya and 3 others
Market Insights™
Gen AI - Use Cases in Customer Experience Management
CX / Customer Experience

Gen AI – Use Cases in Customer Experience Management | Market Insights™

by Aishwarya Barjatya and 3 others
Market Insights™
Gen AI-Customer Experience Management Enterprise Adoption Framework
CX / Customer Experience

Gen AI-Customer Experience Management Enterprise Adoption Framework | Market Insights™

by Aishwarya Barjatya and 3 others
In the news

It’s Too Early to Expect Gen AI-led Revenues | In the News

by Peter Bendor-Samuel
PEAK Matrix®
Application Transformation Services
Service Provider Industry

Application Transformation Services PEAK Matrix® Assessment – North America

by Ankit Gupta and 2 others