The much-anticipated boom from gen AI looks like it will not appear at least in any significant way in 2024 in revenue terms. A significant troubling trend is that the tech services spending, which is normally 4-8 times the spending of the other tech, is not appearing in gen AI. This may change over time, but it is highly disappointing for the tech services firms at this time, Peter Bendor Samuel, CEO, Everest Group, tells Bizz Buzz