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Blogs
Shared Services / Global Business Services Centers

No Exit | Blog

by Deborah Kops
Market Insights™
Outsourcing Procurement / Supply Chain

Evolution of Procurement Outsourcing Engagements | Market Insights™

by Antara Rao and 2 others
Market Insights™
Outsourcing Procurement / Supply Chain

Emergence of Value-adding Capabilities Expected from PO Providers | Market Insights™

by Antara Rao and 2 others
Market Insights™
Outsourcing Procurement / Supply Chain

Shift in Enterprise Satisfaction on Outsourcing Engagements | Market Insights™

by Antara Rao and 2 others
Blogs
CX / Customer Experience

Revolutionizing Customer Journeys: Creating a Unified Customer Experience through AI | Blog

by Joshua Victor and 1 other
Press Releases

New Everest Group Study Highlights Egypt’s Prospects as a Global Services Hub

by Taylor Walker
Webinars
07-30-2024_IT and BPO outsourcing - Commercial Trend Evolution_GTP_1200x628

IT and BPO Outsourcing: Commercial Trend Evolution | Webinar

On Demand Webinar

1 hour

Blogs
IT Services

What Recent Generative AI Updates and Announcements Signal for Some Industries | Blog

by Abhishek Sengupta and 1 other
Market Insights™
Insurance Industry IT Services

The Future of Underwriting | Market Insights™

by Vanshika Notani and 4 others
Blogs
Shared Services / Global Business Services Centers

Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

by Deborah Kops and 1 other