Lloyd Fernandes is a Practice Director on the Business Process Services team and oversees the life sciences and healthcare program at Everest Group. He assists clients on topics related to optimizing business process service delivery models, go-to-market strategy, peer assessment, competitive intelligence, and future investments across the entire healthcare and life sciences spectrum. Prior to joining Everest Group, Lloyd Fernandes worked as a Business Researcher with Deloitte. He holds a master's degree in business administration from Goa Institute of Management, and a bachelor's degree in Pharmacy from Goa College of Pharmacy.