That’s My Story and I’m Sticking to It! | Sherpas in Blue Shirts

It’s going to happen. I’ve been blogging since last May that the current U.S. immigration status is unsustainable and change will happen. And when it does, here’s what’s at risk: the heavy use of offshore talent in the landed model, as practiced by the big Indian service provider firms. Although at times on this issue […]

What If CSC and HCL Get Brave? | Gaining Altitude in the Cloud

CSC and HCL announced an alliance a few weeks ago, which is more of a go-to-market than structural change. But what if the twosome were to agree to a follow-on alliance to do something really big — something with huge industry and market consequences? It would be extremely brave and very risky. But it would […]

The Ethical Dilemma of Service Provider Innovation | Sherpas in Blue Shirts

I must confess I look askance at how some services customers think. They want to keep their cake and eat it too. But it’s batty and preposterous to think you can have something both ways if the two ways conflict. We’re seeing schizophrenia in the marketplace. Customers look to the provider community for insight and […]

The ABCs of WNS | Sherpas in Blue Shirts

The jury’s in — the back-to-basics strategy is working at WNS. The results of this strategy pop out in its FQ3-14 earnings report. Net revenue increased 5 percent to $120 million. Gross profit increased 16 percent year over year to $45 million. SG&A expense went down four percent. Adjusted earnings per share rose to $0.38, […]

Enterprise Cloud Adoption: 5 Hard Truths | Gaining Altitude in the Cloud

Originally posted on InformationWeek Last fall I had the honor of sitting on the selection committee for the inaugural ICE (Innovation in Cloud for Enterprise) Awards, sponsored by the Cloud Connect show and Everest Group. The experience taught me how large enterprises are adopting cloud computing in ways that are often compelling, sometimes surprising, and occasionally […]

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