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Experts in the global services terrain
Today’s large, global companies face an ever-growing need for talented resources to manage their increasingly complex global services delivery organizations. The requirements extend far beyond traditional models that often found firms simply assigning the “folks who have performed the service for the past 20 years” into various leadership roles. While that was never a best [...]
Commercial technology tends to evolve in a repeatable pattern. An innovative firm releases a technology thinking it has the potential to have an impact on the way a task is performed. Because new technology is unproven, it is interpreted as being risky; it thus appeals first to early adopters who play a vital role in [...]
The land of lush green plains and abundant forests, formidable high mountains and long rivers, and an ethnic cultural diversity unparalleled globally — this is how many of us Indians would describe the uniqueness that is our country. However, when a client asked us the other day, “What is unique about India as an offshore [...]
As pioneers of global sourcing, leading organizations in the energy industry such as ExxonMobil, Shell, Chevron, and BP have been able to extract significant value from offshoring while maintaining a manageable risk profile. However, the growing complexity of their global sourcing portfolios in terms of internal and external supply options (see Table 1 below), service [...]
mHealth (also written as m-health or mobile health) is a term used for the practice of medical and public health supported by mobile devices. It is fast becoming a top priority for large, complex healthcare organizations seeking to make electronic records, patient information, etc. accessible to a wide range of constituencies via the device or [...]