U.S. Domestic Sourcing: Early Insights from Research for RevAmerica Event | Sherpas in Blue Shirts

Three stoplights. Well, eventually four by the time I moved away in 1985. Also, a line of people each night around the new McDonalds for several days after it opened in the late 1970s.  This was the situation in my hometown of Maryville, Missouri with a population of just less than 10,000 people at the […]

Who Will Win the Prey Game in the US$76 Billion IT Deal Renewals Market? | Sherpas in Blue Shirts

With the rise of smart machines and robotic technologies replacing labor arbitrage, multi-sourcing becoming a norm, and “as-a-service” models increasing in adoption, the IT services (ITS) market is undergoing radical change. And it could wreak havoc on – or mean opportunities for – ITS providers nearing deal renewal time. It’s abundantly clear to us that […]

Old Wine in Old Wineskins | Sherpas in Blue Shirts

A famous teaching of Jesus explains that it’s a mistake to pour new wine into old wineskins because it will burst the skins and both the wine and the wineskins will be ruined. New wine belongs in new wineskins. I think we’re seeing this principle playing out in technology – where the consequences are profound. […]

Managing Your Services Transition from Value Promise to Value Creation | Sherpas in Blue Shirts

“Pop the champagne, and turn up the music…we finally signed our deal!” Even experienced outsourcing buyers are tempted to celebrate the still wet ink on the signed agreement. They’ve gone through arduous months of provider discussions, business case development, and service delivery solution design, and crossed and dotted all the contractual “T’s” and “I’s” to […]

Wipro Takes on New Challenges in Driving Transformation | Sherpas in Blue Shirts

Wipro just hired Abid Ali Neemuchwala as COO and group president. Clearly the provider is setting up a succession plan for him to take over Wipro from current CEO, TK Kurien, who has been driving the firm’s transformation. This is an intriguing move as Wipro appears to be succeeding in the turnaround. So it makes […]

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