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Why Is HP Breaking Up? | Sherpas in Blue Shirts

I’ve been blogging about why certain companies such as Accenture, ADP, and TCS are such successful service providers. In contrast, let’s look at HP and examine why it’s breaking up. I’ve explained in prior blogs that the most successful companies have six operational elements aligned, as shown in the Everest Group assessment framework below. In […]

Three Ways Services Customers Can Switch to as-a-Service Model | Sherpas in Blue Shirts

As the services industry begins moving into the as-a-service era customers look for providers that change their traditional services to make them elastic or consumption based. We at Everest Group have spent some time studying this, and we believe there are three key ways to change take-or-pay (fixed costs oriented) services and make them elastic […]

Lacking a Clear Path to Digital Nirvana? You’re Not Alone | Sherpas in Blue Shirts

While enterprises that correctly embrace digital stand to gain great rewards – not the least of which is survival – Everest Group research shows that the road to success is not a straight shot. As an organization begins its digital journey, its initial investments are focused on streamlining the existing IT landscape to prepare for […]

So You Think You’re Digital? | Sherpas in Blue Shirts

These days it seems as if every enterprise is talking about “going digital,” and service providers are adding to the noise with hyperbolic promises about digital solutions that will re-imagine the workplace as we know it. However, each stakeholder in the ecosystem, from service providers to enterprises, industry shapers to investors, is using a different […]

Dead Deal Costs Will Kill the Services Industry | Sherpas in Blue Shirts

I’ve blogged extensively on how the industrialized arbitrage market is maturing rapidly. One of the many frustrating aspects of a maturing services market is that a dominant portion of procurements for larger opportunities come through RFPs. These RFPs require sophisticated and elaborate responses with large deal teams and solutioning teams working at the provider’s expense […]

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