global services
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What Does the CSC & HP Merger Mean for the Services Industry? | Sherpas in Blue Shirts

Two of the three titans of the asset-intensive infrastructure services business are merging. What does this mean for the services industry? Let’s start with why they’re merging. Clearly, the space that they occupy is a mature space. It has been undergoing tremendous competitive pressure from the Indian firms with their Remote Infrastructure Management (RIM or […]

A Key Factor in the CIO’s Ability to Drive Change | Sherpas in Blue Shirts

I recently met with a major player in the Internet of Things (IoT) space, and the company is incredibly frustrated with how developments are evolving. They pointed out the promise of the IoT but said it’s not evolving much beyond the use case of predictive maintenance. It seems people are In Denial (ID). Why aren’t […]

Service Providers Face the End of Enterprise Infrastructure Function | Sherpas in Blue Shirts

In the new world we’re moving into, where we have a high degree of automation and hyper-scale data centers, cloud, SaaS and re-usage, why do companies even have an IT infrastructure function or department? As companies integrate their software-defined ops function with their software development function, creating DevOps, they no longer need an IT infrastructure […]

Tales of Horror: Workshop Edition | Sherpas in Blue Shirts

Workshops are common in the global services industry, for all purposes from solutioning to product/service updates to team building and more. But depending on how they’re run, they can be exciting or dreadful, valuable or time wasters. In our 20+ years of workshop facilitation, we’ve seen some “interesting” things. Here are our top tips on […]

Legacy Technology = Technology that Worked, and It’s Time We Showed Some Respect | Sherpas in Blue Shirts

The common theme in all my market conversations around digital disruption with enterprises, technology vendors, and system integrators is the word “legacy.” But, no one is clearly defining what a legacy technology is. Is it three years old, or three decades old? One that entails costly support, one with diminishing skills, one that is proprietary? […]

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