Changing Influence in Tech Spend | Sherpas in Blue Shirts

Recently I had a conversation with an executive at a large software house known for its ERP. One of many things that struck me in our conversation was the change in whom the sales team targets. Their primary target is no longer the CIO; now it’s the CFO. Apparently, in today’s business outcomes-driven world, CIOs […]

Pivot Perspective for CSC | Sherpas in Blue Shirts

CSC just went through another employee layoff, and it’s apparent that it might be as much as 5 percent of its total staff. This move comes within the backdrop of the impressive turnaround that CEO Mike Lawrie has been driving. Since he took over, the stock has done exceptionally well and is back up in […]

How Can a Service Provider Take Advantage of the Increase in New Shared Services Starts? | Sherpas in Blue Shirts

In a recent blog I noted that there is a new wave of shared services activity. But don’t dismiss that news with an assumption that new starts in shared services just means taking a slice of business away from third-party service providers. Here are my tips for shifting this potential business loss to a new […]

Sizing Up PwC’s Acquisition of Booz | Sherpas in Blue Shirts

PwC announced last Friday that it completed its acquisition of Booz & Company — now named “Strategy&.” Why did Booz agree to be acquired and why did PwC want Booz? And what does this mean for the services industry? My opinion: It’s a bold move that has the signs of being a game-changer in the […]

The Son-in-Law | Sherpas in Blue Shirts

To date, the global services industry in 2014 has all the signs of being a “son-in-law.” As many parents will tell you about their prospective son-in-law: “He’s nice, but … I was hoping for something a little better.” 2014 arrived with so much promise, both in IT and BPO. Europe’s economy was improving. We hoped […]

Page 1 of 8112345...Last »