The Downside of Transaction Pricing | Sherpas in Blue Shirts

Transaction pricing is a wonderful thing, a thing of beauty. We’ve seen payments companies and infrastructure companies delink labor from their pricing and harvest the benefits of this model. It’s the quintessential non-linear model. It sounds great. But there’s a danger. The problem with transaction pricing is that providers essentially commoditize their offerings. Never forget […]

A Rose by Any Other Name | Sherpas in Blue Shirts

Shakespeare said a rose by any other name would smell as sweet. However, what the eternal bard did not say but easily could have is that it would not have sold as well. The rose that’s catching fire now in the marketplace is as-a-service offerings. But service providers are confusing the market. As-a-service offerings take […]

Service Providers Struggle Using Big Data and Analytics to Drive Growth | Sherpas in Blue Shirts

Observing service providers’ much talked about efforts to provide new levels of value and create new growth opportunities through big data and analytics reminds me of a quote often attributed to Yogi Berra, the great NY Yankees coach. “In theory it’s simple, in practice it isn’t.” Yogi captures, as only he can, the timeless truth […]

Atos in Cloud Bull Market and Heading for the Internet of Things | Sherpas in Blue Shirts

Atos has completed the €620m acquisition of Bull, a deal which was first announced in May 2014. Like Atos, Bull is a largely European player. Based on 2013 data, 85% of its €1.26bn revenue comes from Europe, and that mostly from France (55%), with the rest of Europe accounting for 30% of revenue. The high […]

Capita Expands in Ireland | Sherpas in Blue Shirts

Capita has acquired SouthWestern Business Process Services Limited from private equity group Ion Equity, for €35m (£28m). SouthWestern provides customer relationship management, financial shared services, data processing and inspectorate services to private and public sector organizations. It has delivery centers in Ireland, the UK and Poland. Clients include the Department of Agriculture Food and Marine, […]

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