Tag: Strategic Outsourcing and Vendor Management

Clinical and Care Management Operations – Services PEAK Matrix® Assessment 2023

Clinical and Care Management Operations – Services PEAK Matrix® Assessment

Value-based care models have gained significant traction in the market with growing costs of healthcare services and a pronounced gap in the care quality provided under traditional fee-for-service models. Consequently, the Centers for Medicare and Medicaid Services (CMS) plans to drive the adoption of value-based care by transferring all Medicare fee-for-service beneficiaries into a care relationship with accountability for quality and lower total cost of care by 2030. While the pandemic initially drove alternate care delivery models, such as home-based care and virtual care, enterprises are increasingly using them to improve the continuity of care, reduce costs, and drive value for their member/patient base.

However, this push toward value-based care requires further technology investments from both payers and providers for integrated care management and effective utilization management. Providers can fulfill enterprises’ clinical and care management operations requirements by delivering clinical services from cost-effective locations and deploying advanced technology solutions built on a foundation of clinical, claims, and Social Determinants of Health (SDoH) data for personalized care programs and engagement.

PEAK CCM 2023

What is in this PEAK Matrix® Report

In this research, we assess 15 healthcare service providers featured on the Clinical and Care Management Operations PEAK Matrix®. We provide a relative positioning and analysis of the providers’ market shares and evaluate their strengths and limitations. The study will enable healthcare enterprises to identify suitable providers to transform their business processes.

This report features a detailed analysis of 15 healthcare service providers and includes:

  • Relative positioning of the providers on Everest Group’s PEAK Matrix® for Clinical and Care Management Operations
  • A comparison of the providers’ capabilities and market shares
  • Everest Group’s analysis of the providers’ strengths and limitations

Scope:

  • Industry: healthcare business process
  • Geography: global
  • The assessment is based on Everest Group’s annual RFI process for calendar year 2023, interactions with leading healthcare clinical and care management operations providers, client reference checks, and an ongoing analysis of the healthcare BPS market

 

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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US Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2023

US Contingent Talent and Strategic Solutions PEAK Matrix® Assessment

After the COVID-19 pandemic, the demand for contingent talent surged, leading to continued growth in the US contingent talent and strategic solutions industry throughout 2022. The scarcity of skilled workers drove this growth, as enterprises faced ongoing challenges in acquiring talent due to both a skills shortage and voluntary employee turnover. Despite concerns about an impending recession, the talent supply and demand imbalance persisted, resulting in a prolonged talent shortage in the US. This situation created an opportunity for providers of contingent talent and strategic solutions to address the talent gap by investing in various areas, including technology-driven solutions, managed services, learning and upskilling programs, and fostering DEI.

US IT Contingent

US Engineering US Business and Professionals US Industrial

What is in this PEAK Matrix® Report

This report analyzes the intricate dynamics of the US contingent talent and strategic solutions provider landscape and its impact on the overall US contingent talent and strategic solutions market in 2022. It specifically focuses on IT staffing, engineering staffing, business and professionals staffing, and industrial staffing. The report provides a comprehensive overview of the market and examines how providers differentiate themselves using the extensive Everest Group PEAK Matrix® as a benchmark for analysis.

The report analyzes the performance of various contingent talent and strategic solutions providers and offers:

  • The US contingent talent and strategic solutions provider landscape
  • The US Contingent Staffing Provider PEAK Matrix® Assessment:
    • Classification of 28 US IT contingent talent and strategic solutions providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
    • Classification of 22 US engineering contingent talent and strategic solutions providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
    • Classification of 23 US business and professionals contingent talent and strategic solutions providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
    • Classification of 21 US industrial contingent talent and strategic solutions providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
  • Everest Group’s analysis of providers:
    • US contingent talent and strategic solutions providers’ capability assessment on seven dimensions: market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprints, and vision and strategy
    • Remarks on key strengths and limitations of each contingent talent and strategic solutions provider

Scope:

  • Industry: contingent talent and strategic solutions
  • Geography: US
  • Skills coverage: IT, engineering, business and professionals, and industrial

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Identity and Access Management (IAM) Services PEAK Matrix® Assessment 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment

The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments. The need for effective IAM solutions has intensified with the implementation of BYOD (Bring Your Own Device) policies, cloud-based services, and ongoing cyber threats.

To address the shortage of in-house IAM expertise, companies are adopting external IAM services. This allows organizations to reduce CAPEX and OPEX associated with maintaining an internal IAM team while ensuring efficient and secure management of digital identities. Additionally, as governments worldwide enforce stricter data protection and security regulations, enterprises face pressure to comply with these regulations and adhere to localized data privacy laws. Examples include Europe’s GDPR, California’s CCPA, and Brazil’s LGPD, reflecting the evolving regulatory landscape. Consequently, global enterprises are seeking providers capable of delivering sophisticated, adaptable, and globally compliant IAM services. Key areas of interest include user authentication and authorization, centralized IAM operations, integration of IT/OT IAM services, and regulatory compliance assessments.

IAMSERVICESPEAK

What is in this PEAK Matrix® Report

In this report, we present a comprehensive analysis of 21 global IAM service providers as featured on the IAM Services PEAK Matrix® Assessment 2023. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other.

In this report, we examine:

  • IAM services PEAK Matrix® characteristics
  • Enterprise sourcing considerations
  • Providers’ key strengths and limitations

Scope:

  • All industries and geographies
  • Services: IAM
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading IAM service providers, client reference checks, and an ongoing analysis of the IAM services market

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Need for Vendor Management in Procurement To Transform | Blog

Historically, vendor management teams built strong skill sets in acquiring services at low/competitive unit-cost prices and measuring vendor performance. But the world changed, and there is a growing misalignment between the purchasing and vendor management and the business units they serve. Businesses say the vendor management teams buy things cheaply but don’t buy the things that meet the business needs or deliver the outcomes the business wants. Businesses are asking for more value, and it’s not unusual for Everest Group’s vendor management and CPO clients to ask us for help in how they can better partner with their company’s business. This blog looks at how the current practices are ineffective in aligning with the business and how vendor management needs to change so it can deliver the value the business expects.

Read more in my blog on Forbes

Issues in CPO And Sourcing Organization Digital Effectiveness | Blog

There is a useful framework or construct for activities and issues that are critical to an organization’s success. We call these issues “moments that matter.” By focusing on the activities in moments that matter, an organization can ensure that employees and managers are effective in their jobs; it’s also a way to differentiate between hygiene activities and critical activities. Take the Chief Procurement Officer (CPO) role or sourcing organization, for instance. Consider the following moments that matter to their success so you can ensure they are equipped for the moments that matter to your company. These moments and activities separate CPO organizations that are highly effective from those that merely go through the motions

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Sourcing Industry Group and Everest Group Announce Global Partnership | Press Release

SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces a new partnership with Everest Group, a leading consulting and research firm that advises clients on strategic IT, business services and sourcing.

This relationship provides SIG buy-side members with insights and analysis to help them capture greater value from their contracts and provider relationships. SIG members can gain practical knowledge from the insights that Everest Group’s research leaders offer in session presentations at SIG’s Regional SIGnature Events and Global Executive Summits, including proprietary research that identifies and details what the best enterprises are doing to achieve exceptional outcomes through their sourcing strategies.

In March of this year, Everest Group and SIG will kick off joint research based on surveys and interviews to determine what the best-of-the-best companies are doing to achieve innovation in strategic sourcing. They expect to release findings of this Pinnacle Model™ analysis in October 2019. This will the first of several joint research projects the two organizations have planned.

Dawn Tiura, President and CEO of SIG, added, “We are delighted to partner with Everest Group to educate the market and provide our members with premier research that will assist them in making better decisions and understanding how to overcome the challenges of this radically evolving industry.”

This partnership also provides SIG members with special pricing on Everest Group’s Strategic Outsourcing and Vendor Management membership. To learn about the full benefits of this partnership and gain access to the research, visit our website.

About SIG
SIG, https://sig.org/ is a membership organization that provides thought leadership and networking opportunities to executives in sourcing, procurement and outsourcing from Fortune 500 and Global 1000 companies and the advisors who serve them. SIG is widely known as a forum for sharing “next” practices and thought leadership through live networking events, virtual forums and a comprehensive online SIG resource center (SRC), which was developed by and for professionals in sourcing and outsourcing. The organization is unique in that it blends practitioners, service providers and advisory firms in a non-commercial environment. SIG is also the parent organization for SIG University, a one-of-a-kind certification and training program for professionals and executives seeking deep expertise in sourcing and governance for themselves or their teams, as well as Future of Sourcing, which provides unrivaled digital content for the opinion-formers and decision-makers at the heart of the outsourcing space.

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