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Customer Experience Management (CXM) Outsourcing Spiked 12-14% in 2021 as Enterprises Doubled Down on Delivering Digital Experiences to Customers—Everest Group
Everest Group Survey Points to a Resilient Year for Outsourcing in 2023 as Global Enterprises Prioritize Cost Savings, Talent Management
Insurers Can Unlock $874 Billion in Untapped Potential by Investing in Data and Analytics—Everest Group | Press Release
Key Issues for 2023: Rise Above Economic Uncertainty and Succeed | Webinar
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Tier-2/3 Cities Account For $36 Billion of IT Exports | In the News
Top 5 Stories of the Week: Deloitte’s Cybersecurity Predictions, the True Cost of a Breach, AI’s New Diet | In the News
How to Successfully Move to Software-defined Platform Operations | LinkedIn Live
New Everest Group Research on Change Management Reveals the Huge Chasm Between ‘We Should’ and ‘We Do’ in Global Business Services Centers
Currency Headwinds Likely to Impact Pricing Benefits of IT Majors | In the News
Enterprises Adoption of Employee Experience Management (EXM) Platforms Will Surge 35-40% Through 2025—Everest Group