Big cities in India account for the lion’s share of the IT export services business, but tier-2 and tier-3 cities are also slowly morphing into hubs for the global services delivery.
US IT research advisory Everest Group’s Locations Insider report has estimated that out of the US$180 billion IT services export revenue, about US$36 billion was supported by tier-2 and tier-3 cities, driven by the need for risk diversification, cost savings, access to the untapped talent pool, and lower market congestion.
