Price trends in Human Resources Outsourcing
The HR function faces challenges on multiple fronts, caused by talent-related issues, the need to improve the employee experience, and the high cost of operations
Research VP Anurag Srivastava will lead a session titled “Skills of the future: implications on talent acquisition” at the June 14 HR Club meeting in Poland hosted by ABSL (Association of Business Service Leaders).
Other experts in the industry will join Anurag at the ABSL event to discuss new development and trends, as well as their biggest concerns and how they are addressing them.
June 18, 2018
Colgate-Palmolive Services (Poland)
Sp. z o. o. ul. Taśmowa 7, 02-677 Warszawa
Anurag Srivastava, Research VP, Everest Group
The must-haves and differentiators for service providers according to Multi-process HR Outsourcing (MPHRO) buyers
About the event
AltifyHR is the place to experience the next in the world of work. Join in for an exciting day where you can meet HR Tech enthusiasts, learn how to overcome business challenges, and engage with the latest technologies at one of its kind experience zone. With exciting keynote sessions, analyst interactions, and live demos, we can certainly assure that you’ll be touched with the power of a connected world and will leave with more than just new connections on LinkedIn.
January 19, 2018
Arkadev Basak, Practice Director, Everest Group
As enterprise HR increasingly shifts from a process-centric to an employee-centric approach to address recruitment and retention challenges and technology advances, HR services also need to pivot from HR outsourcing to HR orchestration, the focus of which is building capability to orchestrate the technology, process, and people components rather than necessarily owning all of them
Powerful trends are transforming enterprises’ Human Resources functions; the traditional HR model is no match for these forces; to meet the challenge, the enterprise HR services paradigm needs to shift from process-centric to employee-centric solutions
Talent acquisition teams across companies and countries have spent decades looking for a utopian talent acquisition solution through which they can find the right talent, at the right time, in the right place, and at the right cost. This rare, elusive combination may just start becoming a reality in 2017, as promising themes from 2016 begin to emerge on the mainstream, and new technologies and ideas surface.
Think about the unification of these, resulting in an ideal world order for talent acquisition teams in which:
Integrating all these scenarios into one single solution offering might feel like fiction, but Everest Group feels it will start manifesting into reality later in the year. Enterprises and providers alike have been using video interviewing, self-scheduling, and background screening tools for quite some time. Other more advanced technologies such as AI, cognitive, predictive analytics, and NLP-enabled tools are evolving fast. And service providers that are the flag bearers of innovation in RPO are already investing in and working on some of these technologies. It will be interesting to see which service provider is able to integrate all these technologies into a one-stop solution, whether through new investments, or through partnerships and acquisitions.
But, one thing is certain: this whole ecosystem is about to be disrupted, to such an extent that we believe that 2017 will probably be remembered as the year in which the concept of technology became deeply entrenched in the talent acquisition function psyche. This will also result in technology slowly becoming an extension of a recruiter’s physical being in the years to come.
For more insight into some of these technologies, please see our reports including Technology in Recruitment Process Outsourcing – Enabling a Paradigm Shift, and Giving Talent Acquisition the “Analytics Nirvana” Edge.
The MPHRO market picks up pace … moderately