For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity, with intentional hiring processes enabling those with more limited employment but great talent to develop their careers. From a corporate perspective, impact sourcing can surface the best talent and yield significant business value.
Join our virtual roundtable along with expert analysts and your peers and take part in a lively discussion about how to leverage impact sourcing as a secret spend weapon. In this open discussion, industry leaders will cover how to create a strong impact sourcing program with long-term sourcing ecosystem planning and success.
Participants will discuss:
Who should attend?
Virtual Roundtable Guidelines
The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.
Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.
View the event on LinkedIn, which was delivered live on Wednesday, February 6, 2024.
Heads of state and governments, top business leaders, global institutions, and civil society convened at the World Economic Forum (WEF 2024) in Davos, Switzerland, on January 15-19, 2024, and discussed pressing global issues and how to act on them. 🌍
Climate change and economic inequity have been critical themes for Davos over the years, and this year’s event was expected to underscore sustainability themes, as well as the proactive role of emerging technologies, such as generative AI, in shaping a responsible future built on trust, collaboration, and sustainable development. 🌱🤝🔍
During this LinkedIn Live, we helped enterprises understand the key takeaways from the WEF annual meeting and the major trends in the climate and sustainability tech and services industry that are changing the marketplace in 2024.
During the event, we explored:
✅ What are leading global enterprises and global institutions doing to drive sustainability, and what’s working? 💡
✅ What are the key demand themes in the market that sustainability leaders across the globe are following to accelerate their path to net zero?
✅ What are the key trends shaping technology and the services market for climate and sustainability?
The GSA Symposium 2024 will kick-start your year with all the insights and tools you need to drive more sustainable sourcing throughout 2024.
David Rickard, Partner at Everest Group, will be doing the opening keynote, sharing insights from our Key Issues 2024 study. David will delve into key business challenges, strategies, and industry insights, to help kickstart your year and stay ahead of the curve in 2024.
Everest Group’s Key Issues 2024 study captures the pulse of IT-BP industry leaders from across the globe to uncover major concerns, expectations, and trends, and how they plan to drive accelerated value through global services in 2024. Themes include the global services industry outlook, key business challenges and priorities, expectations from service providers, expected changes in outsourcing deals, digital and next-generation capability priorities, and the impact of Gen AI, among others.
Where: DLA Piper, 160 Aldersgate St, Barbican, London, EC1A 4HT
Environmental, social, and governance (ESG) reporting is proving to be a complex endeavor founded in data. And that’s putting CIOs at the center of these increasingly important initiatives.
CIOs — who sign nearly half of all net-zero services deals with top providers, according to Everest Group analyst Meenakshi Narayanan — are uniquely positioned to spearhead data-enabled transformation for ESG reporting given their data-driven track records.
Edge computing has great potential beyond local data centers. By integrating the Internet of Things (IoT), Artificial Intelligence/Machine Learning (AI/ML), and neuromorphic chips with edge computing, a revolutionary shift toward a comprehensive distributed cloud model, “IT in a Box,” could be on the horizon. Learn about the 3E design principles of this advanced edge model and its many benefits in this blog, and feel free to reach out to us to explore this topic further.
Edge locations are often associated with local data centers and primarily involve deploying idle servers closer to end users, facilitating data localization, and minimizing latency. However, a critical question arises: Does the existing edge solution offer differentiation from a conventional data center? The answer, unfortunately, is a resounding no.
Today, edge locations are commonly perceived as sheer extensions of availability zones, employed to reduce latency through data localization. Despite major players’ efforts to integrate edge with advanced technologies, questions persist about the processing capabilities and scalability of these edge locations and more.
While efforts have consistently been made to enhance the intelligent edge, the current edge model falls short in establishing distinct features that could elevate it beyond its current limitations. The prevailing challenges associated with the edge include:
Edge computing’s promise extends far beyond a “mere data center in your neighborhood.” The current issues require an AI and IoT integrated edge with substantial data processing, large storage capacity, efficient network connectivity, and tight security. This type of solution should replicate at scale and thwart modern cybersecurity threats, all while delivering superior speed information to the end user.
Enter the game-changer in next-generation computation: neuromorphic chips. These chips process information in a human brain-like manner, offering a revolutionary leap in edge computing capabilities. Imagine compressing edge real estate without compromising processing power – that’s where the neuromorphic chip can be the key element for the intelligent edge.
In the not-so-distant future, the fusion of IoT, AI/ML, and neuromorphic chips with edge could signal a paradigm shift, consequently forming a comprehensive distributed cloud model or “IT in a Box.”
The 3E design principle underpinning “IT in a Box” is based on three core principles that form the foundation for its design and implementation: balancing efficiency, economy, and empowerment. This creates a powerful and adaptive edge computing model that effortlessly weaves together the threads of sustainability, scalability, accuracy, and security.
Let’s look at each of these principles in more detail.
The benefits of “IT in a Box” are wide-ranging, contributing significantly to the operational efficiency, strategic value, and overall success of enterprises. Among the advantages are:
In the not-so-distant future, “IT in a Box” holds immense potential for micro-vertical applications that can revolutionize various industries, such as:
These micro-vertical use cases cut across the 3E design principles of “IT in a Box.” As the convergence of various technologies matures, the potential for innovation and micro-vertical use cases across industries becomes vast. Indeed, the future holds the potential for sensors with embedded neuromorphic chips that can process and analyze information on-the-spot, rather than near the source.
Please feel free to reach out to [email protected] or [email protected] to share any questions and your thoughts about the potential of this evolution in edge computing.
View the event on LinkedIn, which was delivered live on Thursday, December 14, 2023.
Watch this LinkedIn Live event to hear from Everest Group analysts Rita N. Soni and Nitish Mittal, and Sustainability and Climate Change Expert Babiche Veenendaal-Westerbrink. 🎙️
The speakers reflected on the progress made in 2023 to build a more sustainable future, the key takeaways from the COP28 conference – the 28th annual meeting of the international community to discuss and implement ways to combat climate change – and the outlook for 2024.
During the event, we explored:
✅ Key takeaways from COP28
✅ The 2024 sustainability outlook with a focus on technology, data, and operations implications
✅ How Everest Group is helping businesses plan and adopt strategies for a more viable future 🌱
Watch this session to gain profound insights into the challenges and opportunities ahead! 🔍
Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. With positive momentum building, the outlook in the collective journey toward a more sustainable future is looking brighter.
The first day of COP28 was nothing short of historic. The formal creation of the Loss and Damage Fund for the Global South was a key highlight. This initiative marks a crucial step in addressing the disproportionate impact of climate change on vulnerable nations. The commitment of US$400 million in pledges is a testament to the global community’s dedication to creating a more equitable and resilient world.
Notable contributors to the fund include the COP28 hosts, the UAE, with a generous pledge of US$100 million. Germany and the US also stepped up, pledging US$100 million and US$17 million, respectively. The UK, demonstrating its commitment to climate action, pledged £60 million. These pledges will undoubtedly play a pivotal role in supporting climate adaptation and mitigation efforts in the most vulnerable regions.
The funding can act as a political push for these nations to adopt technology to enable sustainable businesses and mitigate climate risks. Currently, Everest Group has observed a surge in sustainability technology adoption in developing countries. Environmental, Social, and Governance (ESG) data reporting, Artificial Intelligence (AI)-driven crop management, and Internet of Things (IoT)-led water management solutions are gaining traction. Evolving reporting standards and the imperative for climate-resilient business practices will drive the scalability of sustainability-enabling technologies in these regions.
The second day of COP28 brought a wave of positive news, particularly from the United States. Michael S. Regan, Administrator of the EPA, announced groundbreaking regulations aimed at addressing leaks of greenhouse gases (GHGs) like methane. Methane, the second most abundant greenhouse gas, contributes significantly to global warming.
Efficient methane management requires precise methane measurement and prioritizing reporting. While the EPA has taken an important step towards regulating methane leaks, methane-emitting industries (like oil and gas) need to move towards a ‘predict and prevent’ model of methane management. These industries should leverage AI and IoT-based methane management platforms that track and measure methane emissions and prevent methane leaks using predictive analytics.
Duke Energy, for example, has collaborated with Accenture and Microsoft to build a first-of-its-kind, end-to-end Azure-based cloud platform that monitors baseline methane emissions from natural gas distribution assets (e.g., pipelines, gas meters), using satellite monitoring, analytics, and AI.
The Global Decarbonization Accelerator, a coalition of 50 oil and gas companies representing over 40% of global production, made a resounding commitment to reduce methane emissions by 80-90% by 2030. This ambitious pledge demonstrates a growing industry recognition of the urgent need to transition towards cleaner and more sustainable practices.
In addition to industry commitments and public sector regulation, philanthropic efforts also took the spotlight. Bloomberg Philanthropies unveiled a $40 million program focused on transparency and accountability in methane reduction initiatives. This program is a crucial step towards ensuring that efforts to curb methane emissions are not only ambitious but also measurable and accountable. We see the potential for scaled partnerships with the private sector. A model of shared responsibility and accountability, with collaboration as a central vision, is necessary for methane mitigation.
The players in the sustainability enablement services landscape can expect higher demand for net zero services, along with solutions like emission management platforms and tools. Technology players and service providers should focus on forming collaborations with their client groups to advance research and pilot more solutions in this space.
As we reflect on the first two days of COP28, it is clear that we are witnessing a historic turning point in the global fight against climate change. The establishment of the Loss and Damage Fund, coupled with significant pledges, coalitions, and regulatory advancements, sends a powerful message that the world is ready to take bold action.
Everest Group constituents in the global technology and technology services industries have an important role to play in these efforts. We remain committed to helping providers navigate the sustainability enablement opportunity to help guide their clients toward a more resilient and environmentally conscious future.
As we continue our journey through COP28, let’s remain optimistic and committed to the shared goal of a sustainable and resilient future. Together, we can turn these pledges into impactful actions that will benefit not only our current generation but also those to come. Reach out to Rita Soni, [email protected], Arpita Dwivedi, [email protected], Meenakshi Narayanan, [email protected], or Ambika Kini, [email protected] for further discussion.
To learn more about key takeaways from the COP28 conference, watch our LinkedIn Live session, Building a Sustainable Future: Reflections on COP28 and Insights for 2024.
Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities.
By identifying previously untapped talent pools that can provide leverage in various roles across the outsourcing industry, impact sourcing can create both inward (business) and outward (social) impact for service provider organizations.
Join Everest Group experts and Sustainability Fellows for an engaging discussion on creating meaningful and intentional impact sourcing programs that benefit both the business and the community. Together and with your peers, we will discuss what is needed to implement impact sourcing and how to be an agent of positive change in your community.
Participants will:
• Learn what peak impact sourcing looks like
• Explore foundational frameworks to design an impact sourcing program
• Uncover what success looks like
• Engage in a discussion around policy and best practices
• Discuss ways to steer the buyers’ mindset toward impact sourcing
Who should attend?
• Services provider stakeholders
• Internal diversity and inclusion leaders
• Sustainability leaders
Virtual Roundtable Guidelines
The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.
Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.
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