Tag: digital

Rewards and Recognition (R&R) Solutions PEAK Matrix® Assessment 2023

Rewards and Recognition (R&R) Solutions PEAK Matrix® Assessment

In the current business environment marked by talent shortages and economic uncertainties, Rewards and Recognition (R&R) solutions play a pivotal role in enhancing employee engagement and productivity. With the need to attract and retain top talent and improve employee engagement, several companies are turning to R&R solutions to foster a culture of appreciation and recognition throughout their organization. Despite being a non-revenue-generating investment, focusing on employee experience can create value in terms of numerous tangible and intangible benefits for enterprises. It helps not only attract and retain top talent but also fosters a positive workplace culture, enhances employee motivation, and drives performance.

The R&R market is growing at a fast pace and gaining a lot of traction in the overall HR ecosystem. This segment has seen the presence of a number of solution providers offering wide-ranging reward catalogs, redemption services, and robust SaaS-based platforms that are configurable and can be integrated with collaborative tools, HRIS systems, and other platforms to meet the unique needs of each client. With service providers investing in next-generation technologies to measure and analyze the impact of their R&R programs, companies can transition to a more data-driven and performance-based approach to employee recognition.

Rewards and recognition PEAK Matrix Assessment 2023 website image

What is in this PEAK Matrix® Report

This research assesses 26 leading R&R service providers featured on the Rewards and Recognition (R&R) Solutions PEAK Matrix® Assessment 2023. Each service provider profile features the provider’s key strengths and limitations to assist buyers in making sourcing decisions.

This report examines:

  • The relative positioning of 26 vendors on the Everest Group PEAK Matrix® for R&R solutions
  • Key strengths and limitations of the service providers

Scope:

  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading R&R providers, client reference checks, and ongoing analysis of the R&R solutions market
  • Industry: all
  • Geography: global

DOWNLOAD THE FULL REWARDS AND RECOGNITION (R&R) SOLUTIONS PEAK MATRIX® ASSESSMENT 2023 

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Developing a Transformation Strategy that Optimises your Digital Investments | Webinar

WEBINAR

Developing a transformation strategy that optimises your digital investments

25 April, 2023
8:00 AM PT | 4 PM BST

Catch Everest Group’s Nitish Mittal in this episode of DigitalTransformationTalk who will discuss issues that affect your industry including:

  • Enhancing your human-centric digital transformation through robust internal communication
  • Customising innovation frameworks to best leverage emerging technologies
  • Harnessing distributed innovation to capture economic value in open ecosystems 

Register for the webinar

Speakers

Nitish Mittal
Partner, Technology, Everest Group
Kevin Craine
Host, Digital Transformation Talk
Fiona Delaney
Chair, Blockchain Ireland - Startups Group
Tim Bottke
Partner - Telecoms, Media & Entertainment Leader, Deloitte

Intelligent Process Automation (IPA) PEAK Matrix® Assessment 2023

Intelligent Process Automation (IPA) PEAK Matrix® Assessment

As the world continues to shift toward digitalization, it has become imperative for businesses to keep up with the evolving landscape to remain competitive and resilient. Organizations have realized that manual operations come with a range of challenges, leading them to actively explore digital, automated, and intelligent business processes. The advent of digital technologies, including Intelligent Automation (IA), has made it possible for businesses to achieve higher efficiency and productivity levels. In the current recessionary environment, enterprises are more focused on cost optimization, and IA has emerged as a key lever for achieving this objective. Recognizing the demand for such solutions, providers are pivoting quickly toward a digital-powered model to cater to their buyers’ needs. Intelligent Process Automation (IPA) is one of the most potent digital levers that enables businesses to achieve digital transformation.

Everest Group defines IPA as intelligent automation in business processes achieved through any combination of automation technologies, including Robotic Process Automation (RPA) and cognitive/AI-based automation.

IPA map01

What is in this PEAK Matrix® Report

In this report, we study 27 IPA solution providers and position them on Everest Group’s PEAK Matrix®, categorizing them into Leaders, Major Contenders, Aspirants, and Star Performers based on their capabilities, offerings, and limitations. This research will help buyers select the right-fit providers for their needs and enable providers to benchmark themselves against each other.

This report examines:

  • Everest Group’s PEAK Matrix evaluation of IPA solution providers and their categorization into Leaders, Major Contenders, Aspirants, and Star Performers
  • The IPA solution provider market’s competitive landscape
  • Key strengths and limitations of each IPA solution provider

Scope:

  • IPA solutions: sourcing of IPA technology products, along with consulting, implementation, and maintenance services, but no traditional BPO services
  • IPA services only: sourcing of IPA services such as consulting, implementation, and maintenance
  • This report does not cover IPA technology products that are licensed independently or embedded within broader BPO deals
  • All industries and geographies

DOWNLOAD THE FULL INTELLIGENT PROCESS AUTOMATION (IPA) PEAK MATRIX® ASSESSMENT 2023 

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Group Life Policy Administration Systems (PAS) Products PEAK Matrix® Assessment 2023 – North America

Group Life Policy Administration Systems (PAS) Products PEAK Matrix® Assessment – North America

Group life insurers are increasingly looking to modernize their core platforms to address the limitations of their legacy core systems and drive transformation to future-proof their IT infrastructure. They are seeking cloud-ready platforms that can enable extensive API integrations and provide out-of-the-box functionalities for rapid product configurations.

In response, technology providers are developing deep expertise across various product types and demand themes. They are expanding their talent pools, building configurable solutions to address key concerns around on-budget and on-time implementations, and supporting insurers to become digitally enabled.

PAS PEAK 2023

What is in this PEAK Matrix® Report

In this report, we assess 15 technology providers featured on the Group Life Policy Administration Systems (PAS) Products PEAK Matrix® Assessment 2023 – North America. Each provider profile provides a comprehensive picture of its service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies.

This report examines:

  • Provide an overview of the group life PAS market, including its size, growth, and drivers
  • Assess 15 technology providers that focus on North America
  • List the characteristics of Leaders, Major Contenders, and Aspirants
  • Examine providers’ key strengths and limitations

Scope:

  • Industry: insurance
    Geography: North America
  • The assessment is based on Everest Group’s annual RFI process for year 2022-23, interactions with leading group life PAS technology providers, client reference checks, and an ongoing analysis of the North American insurance technology market

DOWNLOAD THE FULL GROUP LIFE POLICY ADMINISTRATION SYSTEMS (PAS) PRODUCTS PEAK MATRIX® ASSESSMENT 2023 

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Trust and Safety Services PEAK Matrix® Assessment 2023

Trust and Safety Services PEAK Matrix® Assessment

Trust and Safety (T&S) is a rapidly evolving field. With the rise of new content types such as generative AI and the metaverse, enterprises are now faced with newer challenges due to these developments. Today, with rising regulatory scrutiny, enterprises are prioritizing the provision of a safer user experience. This has led to an increased demand for T&S services across industries beyond social media. As the safety of the user experience becomes crucial in retaining users on platforms, the demand for T&S services is expected to rise further.

TandS2023

What is in this PEAK Matrix® Report

In this report, we assess 25 T&S service providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The study will enable buyers to choose the best-fit provider based on their sourcing considerations.

This report examines:

  • Present T&S Services PEAK Matrix® assessment
  • Analyze the competitive landscape of the T&S market
  • Assess providers’ key strengths and limitations

Scope:

  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for calendar year 2022, interactions with leading T&S service providers, client reference checks, and an ongoing analysis of the T&S market

DOWNLOAD THE FULL TRUST AND SAFETY PEAK MATRIX® ASSESSMENT 2023 

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Life Sciences Sales and Marketing Operations – Services PEAK Matrix® Assessment 2023

Life Sciences Sales and Marketing Operations – Services PEAK Matrix® Assessment

The life sciences industry is currently facing several challenges that are significantly impacting drug and device manufacturing costs. In addition to these rising costs, regulatory developments such as the Inflation Reduction Act 2023 and upcoming patent cliffs are further exacerbating the situation. As a result, it has become imperative for life sciences enterprises to establish robust sales and marketing operations to remain competitive. Additionally, the increasing involvement of end-consumers/patients in their healthcare decisions, coupled with evolving Healthcare Practitioner (HCP) needs, has compelled life sciences enterprises to explore the use of digital tools and technologies to enhance their market positioning and ensure continued engagement with their stakeholders.

To effectively meet these evolving enterprise needs, providers are revamping their sales and marketing operations offerings. They are investing in a range of solutions, from point analytics such as HCP segmentation to large-scale multi-tower platform solutions covering marketing, promotion, and sales, along with investments in evolving technologies such as the metaverse for sales rep training.

Everest Group Life Sciences Sales and Marketing Operations Services PEAK Matrix Assessment 2023 1

What is in this PEAK Matrix® Report

In this report, we assess 17 providers featured on Everest Group’s Life Sciences Sales and Marketing Operations – Services PEAK Matrix®. Each profile provides a comprehensive overview of the provider’s service focus, key Intellectual Property (IP) / solutions and domain investments. The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other.

This report features 17 life sciences sales and marketing operations service provider profiles and includes:

  • Providers’ position on Everest Group’s PEAK Matrix® for Life Sciences Sales and Marketing Operations
  • Comparison of the providers’ capabilities and market shares
  • Providers’ key strengths and limitations

Scope:

  • Industry: life sciences
  • Geography: global
  • The assessment is based on Everest Group’s annual RFI process for calendar year 2022, interactions with leading life sciences providers, client reference checks, and an ongoing analysis of the life sciences market

DOWNLOAD THE FULL LIFE SCIENCES SALES AND MARKETING OPERATIONS – SERVICES PEAK MATRIX® ASSESSMENT 2023 

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Digital Commerce Platform PEAK Matrix® Assessment 2023

Digital Commerce Platform PEAK Matrix® Assessment

The pandemic caused a massive spike in the demand for digital commerce, especially from small and mid-size enterprises that revamped their online presence strategy. The post-pandemic world continues to experience a rise in this demand. As customer touchpoints increase and customer purchase journeys become more complex, digital commerce platform providers are evolving their offerings to meet evolving enterprise expectations.

Digital commerce platform providers are offering more flexibility and agility to enterprises and supporting key business models on a single platform. This is driven by the shift toward a more composable and modular architecture based on the MACH principles. Furthermore, technology providers are leveraging next-generation technologies, especially generative AI and AR/VR, to solve more complex use cases in the e-commerce value chain and incorporate them into the core of their platform offerings. Thus, to evaluate the overall capabilities of digital commerce platforms, Everest Group provides an in-depth analysis of the leading players.

Digital Commerce Platform PEAK website image

What is in this PEAK Matrix® Report

In this report, we assess 21 technology providers on the Digital Commerce Platform PEAK Matrix® and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The research will help buyers select the right-fit technology providers for their needs and enable providers to benchmark themselves against each other.

In this report, we:

  • Evaluate 21 leading digital commerce platform providers on Everest Group’s PEAK Matrix® evaluation framework
  • Share the characteristics of the Leaders, Major Contenders, and Aspirants in the market
  • Assess providers’ key strengths and limitations

Scope:

  • All industries and geographies
  • The study is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading technology providers, client reference checks, and an ongoing analysis of the digital commerce market

DOWNLOAD THE FULL DIGITAL COMMERCE PLATFORM PEAK MATRIX® ASSESSMENT 2023 

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

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