Digital Adoption Platforms (DAPs) are pivotal in bridging the gap between sophisticated technology and user adoption, ensuring that users can effectively leverage their digital tools’ full potential. Their importance is magnified by the modern workplace’s challenges. With remote and hybrid work models’ rise, organizations need to onboard, train, and support employees across dispersed locations. Additionally, technology’s rapid pace and software solutions’ increasing complexity make it difficult for users to keep up. DAPs address these challenges by providing contextual, real-time guidance that shortens the learning curve by offering valuable insights into user journeys to optimize processes.
-
Digital Adoption Platforms (DAP) PEAK Matrix® Assessment 2024
What is in this PEAK Matrix® Report
In this report, we evaluate 25 DAP providers across two key dimensions – market impact and vision and capability. The assessment is conducted globally, with additional regional analyses for Europe and North America. The report also examines the competitive landscape and provides enterprise sourcing considerations, highlighting each provider’s key strengths and limitations.
Scope:
- All industries and geographies
Content:
This PEAK Matrix® report offers:
- Everest Group’s global and regional (Europe and North America) PEAK Matrix® evaluation of DAP providers, categorizing them as Leaders, Major Contenders, and Aspirants
- An analysis of the DAP provider market’s competitive landscape
- Key enterprise sourcing considerations, including strengths and limitations, for each of the 25 providers evaluated globally and regionally in Europe and North America
READ ON
-
Digital Adoption Platforms (DAP) PEAK Matrix® Assessment 2023
What is in this PEAK Matrix® Report
In this report, we evaluate 23 DAP technology providers based on their DAP products, vision & capability, and market impact and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants. The research will help buyers select the right-fit technology providers for their needs, while DAP providers will be able to benchmark themselves against each other.
Content:
- Everest Group’s PEAK Matrix® evaluation of DAP technology providers and their positioning as Leaders, Major Contenders, and Aspirants
- The competitive landscape of the DAP technology provider market
- Key enterprise sourcing considerations
- Providers’ strengths and limitations
Scope:
- All industries and geographies
READ ON
What is the PEAK Matrix®?
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
