An apocryphal story — it could be true — says that during the leadership transition at Tata Consultancy Services (TCS) this year, someone who truly matters said the company had more than half a dozen people who could take charge as its chief executive officer (CEO). This revealed three things — a strong top team, a succession plan, and the significance of K Krithivasan’s appointment to the top job.
“I believe that TCS’s scale and culture make a focus on small clients impractical,” says Peter Bendor-Samuel, CEO of Everest Group. “There is plenty of time and material available in large clients and TCS is well positioned to go after these.”