Digital transformation is a foundational change in how an organization delivers value to its customers. While emerging tech and revamped processes are crucial, having the right skills on staff is essential to any digital transformation.
From software engineers to data scientists, UX designers to DevOps leaders, the talent landscape is evolving. Nitish Mittal, Partner at Everest Group, coins them “orchestrators” and further highlights that technology is not the main goal but a means to an end — whether the end is driving more productivity or creating more customer engagement.