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Events

Key Insights: The Evolving Commercial Technology Landscape in Life Sciences | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Webinars
Navigating the CXM Outsourcing Landscape - Presentation - 1200x628

Navigating the CXM Outsourcing Landscape: A Comprehensive Guide for First-time Outsourcers | Webinar

On-demand Webinar

1 hour

LinkedIn Live

Implementing Gen AI for CXM: The Data Challenge | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Market Insights™
CX / Customer Experience ESG and Sustainability

Core Customer Experience Outsourcing Buyer Expectations | Market Insights™

by Chhandak Biswas and 3 others
Blogs
CX / Customer Experience

Forecasting the Future: Key Trends Reshaping CXM Outsourcing in 2024 | Blog

by Aman Birari and 1 other
In the news
CX / Customer Experience

Breakdown: CX Leaders Spooked by Gen AI Data and Compliance Snafus | In the News

by Priyanka Pandey
LinkedIn Live

How Will Next-gen Technologies Be Financed in CXM Delivery? | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Market Insights™
Strategic Considerations for Customer Experience Management Portfolio Rebalancing
CX / Customer Experience Outsourcing

Strategic Considerations for Customer Experience Management Portfolio Rebalancing | Market Insights™

by Aman Birari and 4 others
Market Insights™
Enterprise Strategies to Realize Price Arbitrage Benefits in Customer Experience Management Services
CX / Customer Experience Outsourcing

Enterprise Strategies to Realize Price Arbitrage Benefits in Customer Experience Management Services | Market Insights™

by Aman Birari and 4 others
Market Insights™
Emerging Customer Experience Management Delivery Locations
CX / Customer Experience Outsourcing

Emerging Customer Experience Management Delivery Locations | Market Insights™

by Aman Birari and 4 others