Rapid workplace changes are driving transformations, and the upcoming years will be significant for the digital workplace. It marks the third wave of value-centric transformation, with enterprises adopting a fully digital future of work and prioritizing improved employee experience, value realization, productivity, cost efficiency, and workplace cohesion. Realizing this goal requires collaboration with suitable providers.
In North America, economic headwinds such as rising inflation, banking crisis, interest rate hikes, and talent competition prompt enterprises to scrutinize spending and prioritize business value outcomes in workplace transformation. There’s also a growing interest in industry-specific solutions, AI-driven innovations, and product-oriented approaches. Providers are enhancing their capabilities to aid enterprises in workplace engagements.
In this report, we provide:
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.