Category: Events

Impact Sourcing: Discovering Key Talent and Revitalizing Business Outcomes | Virtual Roundtable

Virtual Roundtable

Impact Sourcing: Discovering Key Talent and Revitalizing Business Outcomes

March 28, 2024 |
9:00 AM EDT | 6:30 PM IST

For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity, with intentional hiring processes enabling those with more limited employment but great talent to develop their careers. From a corporate perspective, impact sourcing can surface the best talent and yield significant business value.

Join our virtual roundtable along with expert analysts and your peers and take part in a lively discussion about how to leverage impact sourcing as a secret spend weapon. In this open discussion, industry leaders will cover how to create a strong impact sourcing program with long-term sourcing ecosystem planning and success.

Participants will discuss:

  • Leveraging impact sourcing for innovation and business success with a well-defined roadmap
  • Key considerations to keep in mind while designing or scaling their impact sourcing program
  • Approaches for strategic integration of impact sourcing
  • Best practices to keep in mind
  • Measuring impact/success of impact sourcing programs with key metrics and reporting strategies 

Who should attend? 

  • Procurement and sustainability leaders
  • Category Managers
  • Sourcing managers
  • Supplier diversity program managers
  • Responsible and sustainable procurement teams 


Virtual Roundtable Guidelines 

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse. 

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion. 

Devisetty Susmitha
Senior Analyst
Everest Group
Hanjura Khushboo
Senior Analyst
Everest Group
Soni Rita B
Principal Analyst
Everest Group
Aniruddha edited

Request to attend

SIG Global Executive Spring Summit 2024

IN-PERSON EVENT

SIG Global Executive Spring Summit

March 25-27, 2024 |
Asheville, NC

Everest Group is a proud sponsor of SIG’s 2024 Global Executive Spring Summit, taking place from March 25 – 27, 2024 at The Omni Grove Park Inn, in Asheville, NC.

Leapfrogging Technology and Talent Challenges with the Help of Procurement Outsourcing

March 27, 2024 | 11:55 AM-12:40 PM ET

Procurement outsourcing (PO) is no longer just about lift and shift for labor arbitrage. Service providers have become important strategic partners to drive value and accelerate technology adoption. In this session, we will discuss the characteristics of high-value PO engagements, digital trends, including Gen AI, and how modern sourcing teams utilize talent for success. In this vendor-agnostic session, Everest Group’s analysts will share their PEAK Matrix® for PO providers and perspectives on provider capabilities and investments.

You will learn: 

  • Characteristics of successful procurement outsourcing engagements
  • Which providers are investing most strategically 
  • Digital trends, including GenAI in procurement
  • Which pricing models set up both buyers and providers for success
  • How onshore/nearshore delivery is increasing to support upstream activities
  • Lifecycle Phase: Optimization
Fong Amy Refresh gray square
Amy Fong
Partner, Everest Group
Hung Shirley
Shirley Hung
Partner, Everest Group
Aniruddha edited

CPOs: Do More with Less in APAC through Gen AI, Innovation, and Rate Cuts | LinkedIn Live

LinkedIn Live

CPOs: Do More with Less in APAC through Gen AI, Innovation, and Rate Cuts

View the event on LinkedIn, which was delivered live on Thursday, March 21, 2024.

2024’s CPOs, senior procurement, and VMO leaders in the Asia-Pacific region are seeking to accelerate revenue growth while keeping rising costs at bay. In other words, they want to do more with less. 
 

To achieve this, they are focusing on adopting modern technologies such as generative AI (gen AI) to drive productivity, ensuring supplier innovation moves the needle, rebalancing their sourcing portfolios, and driving sustainable growth through optimized processes. 🛠️🔍

Watch this engaging APAC-focused LinkedIn Live discussion where our analysts and procurement veterans explored sourcing and supplier strategies that can drive accelerated revenue growth and enhance cost optimization. 

During this session, we explored:

✅ CPO and procurement leaders’ priorities in 2024 🎯
✅ How technology modernization (e.g., through gen AI) can drive productivity and accelerate revenue growth 🚀
The outlook for pricing in 2024 in APAC and the best-in-class negotiation and contracting tactics that procurement and category management leaders are using 💰
✅ How sourcing and supplier management leaders are driving innovation from their strategic suppliers

Meet the Presenters

Image 2024 02 20 14 53 37
Head of Procurement, India
Philip Morris International
Malhotra_Bhanushee
Practice Director
Everest Group
Image 2024 02 20 14 54 00
Head of APAC Strategic Sourcing & Global Buying Center
Uber
Sharma Abhishek 1
Partner
Everest Group

Conversations with Leaders – Episode 9 | LinkedIn Live

linkedin live

Conversations with Leaders | A LinkedIn Live Series | Episode 9

View the event on LinkedIn, which was delivered live on Wednesday, March 20, 2024.

The Global Business Services (GBS) model 🌐 is the consolidation of various business support functions into a centralized service delivery model. Although the model is generally global for most companies, establishing multiple sites has primarily been needs-based rather than carefully planned as an integrated strategy.

Watch this LinkedIn Live conversation with Mohua Sengupta, Head, Novartis Corporate Centre Hyderabad, and Rohitashwa Aggarwal, Everest Group Partner, as they discuss approaches to integrating multiple shared services sites into a GBS network and why it’s crucial for achieving operational efficiency, cost savings, and strategic alignment within an organization. 🚀

During this engaging discussion, we explored:

  • ✅ The benefits of integrating multiple sites into a GBS model 🌐
  • ✅ The enablers of an integrated GBS model
  • ✅ How to achieve high levels of integration 🌟

Meet the Presenters

Aggarwal Rohitashwa B
Partner
Everest Group
Mohua pp
Head Novartis Corporate Centre Hyderabad
Novartis

Locations and Workforce Strategy 2024: Insights, Trends, and Key Priorities | Webinar

On-Demand webinar

Locations and Workforce Strategy 2024: Insights, Trends, and Key Priorities

What crucial insights from last year can locations and workforce strategy leaders apply to 2024, and what will be the critical priorities this year and beyond?

In this webinar, our experts explored the anticipated trends shaping 2024’s workforce and locations strategies. We discussed the impact of geopolitical and macroeconomic changes on locations, as well as the potential future direction of shoring strategies.

Attendees gathered beneficial insights into strategic workforce decision-making for 2024 and ongoing, with a focus on methodologies for creating an optimized, balanced locations portfolio.

What questions did the webinar answer for the participants?

  • What are the key learnings from 2023 in the locations and workforce strategy space?
  • What are the top strategic priorities for locations and workforce strategy heads in 2024?
  • Which locations offer untapped talent potential?
  • How can locations and workforce strategy leadership leverage key trends for 2024 to achieve an optimal locations portfolio?

Who should attend?

  • Location strategy heads
  • Workforce strategy heads
  • Delivery heads
  • GBS strategy heads
  • Global sourcing heads
  • CHROs
  • HR heads
  • SVM teams
Jain Parul
Vice President
Everest Group
Kumar Sumit
Practice Director
Everest Group
Kumar Santhosh
Aniruddha edited

How Will Next-gen Technologies Be Financed in CXM Delivery? | LinkedIn Live

LinkedIn Live

How Will Next-gen Technologies Be Financed in CXM Delivery?

View the event on LinkedIn, which was delivered live on Thursday, March 14, 2024.

In 2024, technology will likely be a significant differentiator in customer experience (CX) services, offering overall improved customer experiences and cost rationalization of CX services offered. Forward-thinking enterprises are questioning how new technologies such as generative AI (gen AI) will be commercialized and how it will impact CX services. 🌐

Watch this LinkedIn Live discussion with Everest Group’s David Rickard, Partner, Kunal Verma, Vice President, and Rahul Barwe, Vice President, to learn about emerging technologies’ impact on CX services and how they can be leveraged for commercial gain. 📈🔍

During this engaging LinkedIn Live, we discussed:

✅ The recent technologies being included in CX outsourced deals
✅ The impact of these technologies on pricing models for CX services
✅ How to commercialize Gen AI solutions

Meet the Presenters

Barwe Rahul
Vice President
Everest Group
Rickard David
Partner
Everest Group
Verma Kunal
Vice President​
Everest Group
Aniruddha edited

GBS: The New Epicenter for Driving Value and Transformation in Enterprise Finance Services | Virtual Roundtable

Virtual Roundtable

GBS: The New Epicenter for Driving Value and Transformation in Enterprise Finance Services

March 13, 2024 |
9:30 AM EDT | 7:00 PM IST

The GBS model has become a multifunctional platform with finance among the oldest of the capabilities established. However, our research shows that the overwhelming level of activity performed by both Finance Shared Services (FSS) and GBS organizations is transactional.

As companies increasingly hardwire the GBS model into the business, there is still vast potential to add more value. Finance in GBS can play a vital role in accelerating business growth and delivering greater insights across the enterprise.

Join this virtual roundtable, along with our expert analysts and industry thought leaders, for an engaging discussion on how FSS and GBS organizations can move up the value chain, drive innovation, and yield meaningful impact. We will also explore current challenges and prevailing opportunities for driving future success.

Participants will explore:

  • How FSS and GBS can move up the finance value chain, and what is the breadth and depth of the services portfolio?
  • What changes are required for GBS governance and operating models to enable growth?
  • How can enterprises leverage FSS or GBS to create more value in the finance organization and for CFOs?
  • Success stories from best-in-class peers

Who should attend? 

  • Finance leaders
  • Global business services leaders
  • GBS strategy leaders
  • GBS site leaders

 Virtual Roundtable Guidelines 

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse. 

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion. 

Agarwal Anish
Practice Director
Everest Group
Jain Parul
Vice President
Everest Group
Kumar Santhosh
Aniruddha edited

Trust & Safety Summit UK | Conference

conference

trust & safety summit uk

13-14 March, 2024

Catch Everest Group’s Abhijnan Dasgupta on a panel discussion at the Trust & Safety Summit UK. His session is titled “What’s Next for Trust & Safety Professionals?”

Abhijnan will join other experts to explore the future landscape of trust and safety, identifying key trends, challenges, and opportunities that lie ahead.

The panel will explore topics such as:

  • What the future of digital platforms and online threats and harms will look like
  • How to measure the success and change of impending regulations
  • Ways to assess how Trust & Safety professionals can futureproof their operations
  • How Trust & Safety will evolve as generative AI, Web 3.0, and Metaverse platforms become more prominent
  • What will happen for Trust & Safety leaders if we do not see transformative change in light of new regulations?
Dasgupta Abhijnan
Abhijnan Dasgupta
Practice Director, Everest Group

Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 | Webinar

on-demand webinar

Global Services Lessons Learned in 2023 and Top Trends to Know for 2024

As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024.

Watch this webinar where our expert analysts presented the successes, challenges, and transformative trends that defined the global services industry in 2023 and discussed the opportunities that lie ahead for business leaders in 2024.

Attendees gathered valuable insights to shape a forward-looking strategy for their global services delivery and learnt successful approaches adopted by enterprises and service providers, including service delivery locations, sourcing strategy (in-house/GBS vs. outsourced), deal trends, talent strategy, and cost optimization strategy.

What questions did the webinar answer for the participants?

  • How did the global services industry perform in 2023?
  • What are the key trends and outlook for the global services market in 2024
  • What are the observed trends across service delivery location strategies for enterprises and service providers?
  • How are sourcing strategies (in-house/GBS vs. outsourced), enterprises’ leverage of service providers, and the nature of deals expected to evolve?

Who should attend?

  • CEOs and CXOs
  • Buyers and providers of services
  • Locations portfolio strategy professionals
  • Leaders of workforce strategy
  • Global sourcing managers
  • Vendor managers
  • GBS Leaders
Agarwalla Hrishi Raj Refresh gray square
Vice President
Kala Prashray
Partner
Kumari Jyoti
Senior Analyst

Unleash the Power of a Sustainable Talent Strategy | Webinar

Linkedin live

Unleash the Power of a Sustainable Talent Strategy

March 27, 2024

Catch Krishna Charan, Vice President at Everest Group, during this LinkedIn Live session to discover insights into building a sustainable talent strategy. They will discuss how by maximizing resources, organizations can successfully navigate through periods of lull in demand.

Register

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