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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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From Leakage to Leverage: How Blockchain can Transform Telecom Revenue Streams | Blog

by Nithya S
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Amazon and heallthcare
Healthcare Industry

The Healthcare Professional (HCP) Engagement Blueprint: Winning Strategies for Building Lasting Connections | Blog

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Banking Industry Technology Industry

From Banking Giants to Tech Innovators: FNZ’s New Leadership, 1-billion-dollar Investment, and its Impact on the Wealth Management Industry | Blog

by Kriti Gupta and 2 others
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Shared Services / Global Business Services Centers

Forewarned is Forearmed: What GBS Leaders Should Investigate Before Taking the Job | Blog

by Deborah Kops
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Digital Services IT Services

Unleashing the Power of Advanced AI Engines: Transforming Business Operations for the Future | Blog

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CX / Customer Experience

Addressing the Doom Loops in Customer Service: An Opportunity of Market Differentiation for Financial Institutions | Blog

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Service Provider Industry

Will Every Enterprise Platform Become a Data Company? Salesforce Acquires Own Company in a Deal That Will Now Send Ripples Through the Sector | Blog

by AS Yamohiadeen and 1 other
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Finance and Accounting Services Talent

Building a Sustainable Path towards Future Talent Management | Podcast

by Vignesh Kannan
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Engineering Services Top 50
Engineering Services

Everest Group’s Engineering Services Top 50™ 2024: A Steady Climb Amid a Challenging Landscape | Blog

by Nandita Pandey and 1 other
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Outsourcing

The Contractual Cornerstone of Generative AI’s Success in ITO and BPO Deals | Blog

by Prateek Gupta and 1 other