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Market Insights™
Gen AI-Customer Experience Management Enterprise Adoption Framework
CX / Customer Experience

Gen AI-Customer Experience Management Enterprise Adoption Framework | Market Insights™

by David Rickard and 3 others
Market Insights™
Impact of Generative AI on CXM Market Size
Automation CX / Customer Experience IT Services

Impact of Generative AI on CXM Market Size | Market Insights™

by David Rickard and 4 others
Webinars

2023 Global CXM Outsourcing Landscape: Key Players, Emerging Trends, and Future Opportunities | Webinar

On-demand Webinar

1 hour

Events

The Global Brands’ Essential Guide to Navigating CX Delivery | Webinar

Webinars

The Evolved Trust and Safety Industry and What to Expect Next | Webinar

On-demand Webinar

1 hour

Events

World Procurement Excellence Summit | Conference

Events
09-19-2023_ Navigating the European CXM Outsourcing Market_GTP_1200x628

Navigating the European CXM Outsourcing Market: Trends and Insights | Webinar

On-demand Webinar

1 hour

PEAK Matrix®
Customer Experience Management
CX / Customer Experience

Customer Experience Management (CXM) Services PEAK Matrix® Assessment

by David Rickard and 1 other
Webinars

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

On-demand Webinar

1 hour

See Us At

GSA Festival of Sourcing 2023: Modern Sourcing | Event

by David Rickard