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Market Insights™
Gen AI-Customer Experience Management Enterprise Adoption Framework
CX / Customer Experience

Gen AI-Customer Experience Management Enterprise Adoption Framework | Market Insights™

by Aishwarya Barjatya and 3 others
Market Insights™
Impact of Generative AI on CXM Market Size
Automation CX / Customer Experience IT Services

Impact of Generative AI on CXM Market Size | Market Insights™

by Aishwarya Barjatya and 4 others
Market Insights™
Impact Worker vs Non Impact Worker Attrition Rates
Engineering Services ESG and Sustainability IT Services

Impact Worker vs Non Impact Worker Attrition Rates | Market Insights™

by Aishwarya Barjatya and 3 others
Market Insights™
Impact Sourcing Talent Distribution Delivery Footprint
Engineering Services ESG and Sustainability IT Services

Impact Sourcing Talent Distribution Delivery Footprint | Market Insights™

by Aishwarya Barjatya and 3 others
Market Insights™
Impact of Gen AI and Large Language Models (LLMs) on Impact Sourcing
Engineering Services ESG and Sustainability IT Services

Impact of Gen AI and Large Language Models (LLMs) on Impact Sourcing and Challenges to Their Adoption | Market Insights™

by Aishwarya Barjatya and 3 others
Events
09-19-2023_ Navigating the European CXM Outsourcing Market_GTP_1200x628

Navigating the European CXM Outsourcing Market: Trends and Insights | Webinar

On-demand Webinar

1 hour

Blogs
Acquisition
CX / Customer Experience Mergers & Acquisition

Teleperformance Proposes to Acquire Majorel: Global Titans Continue Their Unstoppable Run in the Customer Experience Management Industry | Blog

by Aishwarya Barjatya and 2 others
LinkedIn Live
What Are the Benefits and Barriers of Impact Sourcing in CXM?

What Are the Benefits and Barriers of Impact Sourcing in CXM? | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Blogs
Customer Experience Management Industry
CX / Customer Experience Mergers & Acquisition

Majorel and Sitel Group® Merger Would Create a CXM Behemoth – Deal Continues Unabated M&A Activity in the Customer Experience Management Industry

by Aishwarya Barjatya and 3 others
Blogs
ESG and Sustainability

Diversity is Gaining Ground in BPS – Why Your Organization Should Care | Blog

by Aishwarya Barjatya and 1 other