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Blogs
Outsourcing

Unlocking the Value of Third-party Risk Management | Blog

by Ricky Sundrani and 2 others
Blogs
CX / Customer Experience

How to Prepare your Customer Experience (CX) Support for CrowdStrike-like Outages | Blog

by Sharang Sharma
Market Insights™
Digital Services

Generative AI Adoption Maturity Among Digital Workplace Services Providers | Market Insights™

by Divya Chandak and 4 others
Market Insights™

Generative AI Adoption Maturity Among Cybersecurity Service Providers | Market Insights™

by Divya Chandak and 4 others
Market Insights™

Generative AI Adoption Maturity Among Marketing Services Providers | Market Insights™

by Divya Chandak and 4 others
Market Insights™
Talent

Generative AI Adoption Maturity Among Talent Acquisition Services Providers | Market Insights™

by Divya Chandak and 4 others
Blogs
CX / Customer Experience

Is Japan on the Cusp of CX Outsourcing Disruption? | Blog

by Aishwarya Barjatya and 2 others
PEAK Matrix®
Salesforce Services
Service Provider Industry

Salesforce Services PEAK Matrix® Assessment

by Sangamesh Kadagad and 4 others
Market Insights™
Trust & Safety

Generative AI Adoption Maturity Among Trust and Safety Service Providers | Market Insights™

by Abhijnan Dasgupta and 3 others
Market Insights™
Cloud Infrastructure IT Services

Generative AI in Cloud and Infrastructure Services | Market Insights™

by Kaustubh K and 5 others