About Yugal

Yugal Joshi is Everest Group’s business leader for technology services research and advisory memberships, which include multiple programs such as applications, cloud services, digital, and platforms. In this role, he is responsible for shaping and growing these programs by leading a team of analysts serving client engagements and published research. Yugal has helped leading buyers and providers of technology solutions and services in technology adoption strategy, assessment of key market trends, go-to-market strategy, competitive insights, market positioning, and expected future roadmap.

He regularly interacts with industry leaders and drives thought leadership on core technology and technology services. Yugal’s articles and commentary are regularly included in leading business news and technology media, and he regularly contributes to Everest Group’s blog.

Before joining Everest Group, Yugal worked as an equity research lead, driving software and services research, leading a 12-member cross-industry analyst team. He was responsible for creating, managing, and delivering the research agenda, selling research to institutional investor clients, and guiding corporate strategy and sales teams. Earlier in his career, he worked with leading software and services companies such as Adobe Systems and Tata Consultancy Services.

He holds an MBA from the Indian Institute of Management Ahmedabad and an engineering degree from Delhi College of Engineering, New Delhi, India.

Yugal's recent reports

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The Digital Workplace for the Next Normal

Following the pandemic, businesses have accepted the hybrid workplace as the next normal. Notably, the pandemic highlighted the gaps in organizations’ trans[...]

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ServiceNow Services Provider Compendium 2022

Until a few years ago, enterprises expected ServiceNow to help them manage digital workflows such as IT Service Management (ITSM) and IT Operations Managem[...]

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ServiceNow Services PEAK Matrix® Assessment 2022

Until a few years ago, enterprises expected ServiceNow to help them manage digital workflows such as IT Service Management (ITSM) and IT Operations Ma[...]

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Webinar Deck: Web 3.0 and Metaverse Implications for Sourcing and Technology Leaders

The next evolution of technology is upon us, and business leaders are racing to understand new concepts like Web 3.[...]

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Yugal's blog posts

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The Mess of DevOps and SRE: The Rise of Platform Engineering and Product Managers

Platform engineering and product managers appear to offer a solution to some [...]

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Metaverse and ScienceTech: Will These Virtual and Real-World Markets Compete?

Metaverse is the buzz these days. While Metaverse provides an embodied virtual-reality [...]

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The Next for Low-code Software Development: Voice-driven Development

Using voice to create applications is the next evolution of low-code software [...]

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Is AI Emotion Detection Ready for Prime Time?

Artificial Intelligence (AI) solutions that aim to recognize human emotions can provide [...]

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