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Information Technology Services

Yugal Joshi

Vice President

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Yugal Joshi leads Everest Group’s digital, cloud, and application services research practices. In this role, he leads a team of analysts developing research on technology and the services industry, delivering client-specific engagements, and driving adoption of membership-based research. Yugal has helped leading buyers and providers of technology solutions and services in technology adoption strategy, assessment of key market trends, go-to-market strategy, competitive insights, market positioning, and expected future roadmap.

He regularly interacts with industry leaders and drives thought leadership on core technology and technology services. Yugal’s articles are regularly published in business magazines and technology journals, and he is a regular contributor to Everest Group’s blog, Sherpas in Blue Shirts, on topics related to technology.

Before joining Everest Group, Yugal worked as an equity research lead driving software and services research, leading a 12-member cross-industry analyst team. He was responsible for creating, managing, and delivering the research agenda, selling research to institutional investor clients, and guiding corporate strategy and sales teams. Earlier in his career, he worked with leading software and services companies such as Adobe Systems and Tata Consultancy Services.

He holds an MBA from the Indian Institute of Management Ahmedabad and an engineering degree from Delhi College of Engineering, New Delhi, India.

RPA, Automation

From My Perspective

“Everest Group assists clients to solve their most strategic service-related challenges to help them drive the future.”

YUGAL'S RESEARCH

Recent research from Everest Group Yugal's Recent Reports

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The Great Digital Divide: Is Customer Dissatisfaction the New Normal? A Blueprint to Rethink Your Digital Services Portfolio

Our recent digital services research reveals a sizable mismatch betwee[...]
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Upcoming Contract Renewals - Cloud & Infrastructure Services 2018

A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these [...]
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Upcoming Contract Renewals - Application Services 2018

Every year a large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these [...]
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Application Performance in the Digital Age

Application development is evolving at a rapid pace to keep up with the demands of today’s digital world. Applications are now expected to not only perform[...]
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Recent research from Everest Group Yugal's Blog Posts

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AI for Experience: From Customers to Stakeholders | Sherpas in Blue Shirts

Everest Group’s digital services research indicates that 89 percent of enterprises consider customer experience (CX) to be [...]
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Using AI to Build, Test, and Fight AI: It’s Disturbing BUT Essential | Sherpas in Blue Shirts

Experts and enterprises around the world have talked a lot about the disturbing concept of AI being used[...]
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Digital Initiatives Yielding Sour GRAPES? Gaps in Reality and Promises | Sherpas in Blue Shirts

GE’s search for a buyer of GE Digital, its apparent “non-core” business, and UBS’ sale of its Sm[...]
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The Paradox in the Industrial IoT Outcome Economy: Collaborating with Partners, Mistrusting Customers | Sherpas in Blue Shirts

The fundamental principle of the Industrial IoT (IIoT) outcome economy is[...]
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