Month: March 2018

Bitcoin is to Blockchain What A5 was to GSM – A Parallel from Digital History | Sherpas in Blue Shirts

The mobile communications industry provides a historical example of how it solved a real problem with cryptography, overcame complexity, and transformed a market once viewed as a niche into something the world takes for granted. Blockchain has a way to go.

Blockchain is no longer just Bitcoin. Medical records, claims handling, fraud checking, supply chain management, national identity records and personnel background checks: all need to access data from multiple sources between multiple entities, in a secure, efficient way.

But all technology adoptions face challenges. An article by Iansiti and Lakhani in the February 2017 edition of Harvard Business Review presented that complexity and novelty are the two principal challenges. Complexity is defined as “the number and diversity of parties that need to work together to produce value with the technology.” Successful adoption requires a huge effort of co-ordination. The more parties involved in the technology ecosystem, the longer it takes.

Novelty translates as “is this a solution looking for a problem?” In other words, does the technology solve a real problem, or one that’s manufactured to accommodate the technology? The ecosystem needs to understand the problem and recognize the solution.

With that stage-setting, let’s take a look at an historical precedent that shows how a complicated technology that required multi-party cooperation and adherence to a common standard overcame complexity and addressed novelty to make the long journey from concept to successful adoption.

GSM: Global System for Mobile Communications, nee Groupe Speciale Mobile

In February 1987, the European Conference of Postal and Telecommunications Administrations (CEPT)published the first draft of a specification for mobile telephony, GSM, which had been conceived in 1982. At that time, mobile radio was a well-established, if niche, expensive, and technologically imperfect phenomenon. CEPT recognized that business people needed to use a phone connected to a public telephone network while on the move, and sought to improve its use in several ways.

Because phone call privacy was critically important to business users, CEPT specified a stream-cipher technique called the A5 algorithm (“A5”) at the February 1987 meeting. When the first GSM networks were launched commercially four years later, users simply understood that with a GSM phone, it was impossible for anybody with a $50 Tandy scanner to listen in on their phone calls. Cryptography had found a receptive marketplace, and the prevailing term “digital” sold the idea that conversations on the move were private and secure.

Because successive organizations that promoted GSM lined up a pool of telecom operators willing to buy, technology manufacturers organized themselves into consortia to share the risk, and invested heavily in turning GSM into physical equipment in just four years. National regulators then set the conditions for the licensing of competitive carrier models. With these moves, GSM had overcome complexity in its ecosystem “to produce value with the technology.”

Five years after its commercial launch in Finland in November 1991, GSM with A5 had been adopted by 200 carriers in 100 countries. Just under half of the world’s mobile phone subscribers were connected to a GSM network by 1996. By the end of 2008, when Bitcoin was creeping onto the world stage, an evolved set of standards based on GSM had become a de facto global standard for mobile.

Users of most of the world’s five billion active mobile phones don’t know or care why A5 was specified, that it can now be processed in real time by security services, or that it has been routinely hacked by cryptographers since the late 1990s. But in recognizing that a solution was required for an easily understood problem – air-interface privacy – CEPT had kick-started a market, assisted by cryptography, with scale and application way beyond the problem which the technology originally solved.

But, even with a highly orchestrated ecosystem, it had taken 26 years.

Back to Blockchain

Blockchain technology has arrived, and proofs of concept and enterprise-specific applications abound. IBM and Maersk will establish a joint venture to develop a trade platform for the global shipping industry. Australia’s stock exchange, ASX, is deploying blockchain to replace its existing registry, settlement, and clearing system. Nation states following Estonia’s lead are considering using blockchain to build their entire e-government infrastructures.

Blockchain as a broad technology will certainly end up as a solution to thousands of parochial problems. But the back to the future lesson from GSM and A5 is that for Blockchain to emerge as a transformative solution on a global scale, it needs a single big ecosystem (banks?) to identify a single problem (interbank settlement?) and to adopt a single standardized approach (Ethereum? Ripple? Iroha? Corda?  Quorum? Sawtooth? Et al?). That ecosystem must have convinced regulators at worst that the approach will be compliant, and at best that the approach is mandatory. It must then agree timelines for implementation and adoption, and stick to them.

Will it take 26 years? I guess we’ll all have to shine up our crystal balls.

To learn about our practical five-point framework for understanding business processes that are best suited to blockchain adoption, please see our November 2017 viewpoint, “Unblocking Blockchain Adoption“.

Blockchain: Making the Global Supply Chain Healthier | Sherpas in Blue Shirts

In 2015, Denver-based Chipotle Mexican Grill suffered a major crisis with an E. coli outbreak that left 55 customers ill. Sales plummeted, news stories and investigations shattered its reputation, and the restaurant chain’s share price dropped 42 percent, to a three-year low, where it has languished ever since. Why couldn’t Chipotle prevent or contain it? What triggered it?

The answer lies in an ever-present scenario companies face – dependence across multiple vendors and lack of transparency and accountability across complex supply chains. A radical solution, using blockchain technology, is rapidly emerging, and is being explored by a slew of startups and corporations.

Blockchain allows supply chain managers to attach digital tokens – a unique, negotiable form of digital asset – to intermediate goods as they progress along the production, shipping, and delivery phases among different supply chain players. This gives businesses far greater flexibility to find markets and price risks, by capturing the value invested in the process at any point along the chain.

Blockchain in Action

One example of blockchain in action is Walmart working with IBM and Beijing’s Tsinghua University to follow the movement of pork in China. Another is BHP Billiton, a mining giant, using the technology to track mineral analysis conducted by outside vendors. Everledger, a dynamic startup, has already uploaded unique data on more than a million individual diamonds to a blockchain ledger system, thus developing quality assurances and helping jewelry market associations comply with regulations barring “blood diamond” products.

“Smart contracts,” an application based on blockchain technology – buoyed by advances in chip and sensor technology – is an especially powerful option providing traceability and automation benefits. These contracts can grant different vendors special, cryptographic, and encrypted permissions, can be automatically executed by an autonomous system, and provide visibility on each other’s activity to all members of a supply chain community.

Smart contract definition

This kind of provable, transparent credentialing will be especially important for additive manufacturing, which is central to the dynamic, on-demand production model of the burning Industry 4.0 movement. For instance, operations and maintenance crew in an aircraft carrier need to have absolute confidence that the software file they downloaded to 3D print a new part is safe and not hacked. One of the most compelling arguments for blockchain is that it can help eradicate the trust problem in supply chains, without which the sophisticated, decentralized, IoT–driven economy many are projecting might be impossible.

Obstacles to Overcome

While the need for efficiency improvement and information aggregation suggest blockchain technology could deliver vast supply chain savings for companies everywhere, there are formidable obstacles to overcome first, such as:

  • Development and governance of the technology is a big concern, with two imperatives – global supply chains anchoring to a public blockchain (that no entity controls) to encourage free access and open innovation, and private or closed ledgers to protect companies’ market share and profits. This conflict leads to a couple of challenges:
    • Achieving global economic capacity for the most significant public blockchains, digital currency and smart contract platforms becomes constrained by divisions in open-source communities, making it difficult to agree on protocol upgrades
    • There needs to be interoperability across private and public blockchains, and this will require standards and agreements
  • There exists a complex array of regulations, maritime law, and commercial codes that govern rights of ownership and possession along the world’s shipping routes and their multiple jurisdictions. It will be extremely difficult to marry this old-world body of law, and the human-led institutions that manage it, with the digitally defined, dematerialized, automated, and denationalized nature of blockchains and smart contracts.

Despite these challenges, positive steps are being taken. For example, Hong Kong recently formed a Belt and Road blockchain consortium that seeks to bring a structure and order along with ICANN (Internet Corporation for Assigned Names and Numbers), an international, private sector–led global administrator and adjudicator.

While it might be too early to say that blockchain entirely solves the global supply chains issues, we believe any system that promises to enhance transparency and control for businesses and their customers, while also countering inter-commercial trading frictions, is worth exploring.

An increasing number of investors, businesses, academics, and even governments are starting to view blockchain technology as a much-needed platform…are you with them?

A New RPA Unicorn is Born | Sherpas in Blue Shirts

UiPath recently made history by becoming the first Romanian RPA unicorn, thanks to $153 million Series B funding provided by a group of investment firms led by Accel and including CapitalG and Kleiner Perkins. This is the largest round of funding to date in the RPA market, leading to a valuation of over $1bn for UiPath – a unicorn. It is good news for all vendors and buyers as well.

What it means for the RPA market

Other examples of increased investment in the RPA industry include Blue Prism raising £70m ($100m) in funding through new share issuance in January 2018 and WorkFusion raising $35m in Series D financing in January 17.

The fact that investors are willing to put in these huge sums of money is great news for the industry for both buyers and vendors.

What it means for enterprises and RPA

  • This is an endorsement of not only UiPath but RPA as whole by the cream of Silicon Valley investment firms
  • These and other RPA investors will have completed many rounds of due diligence with the vendors, and in the process put a big lens on each software product
  • That RPA is here to stay – that the investors will be doing their best to make sure that the vendors and the platforms perform, to protect their investments
  • That there will be significant investment in enhancing the products to keep ahead in this very competitive market

What it means for other RPA vendors

For other RPA vendors, this may seem like a huge competitive threat but it also means that:

  • Other investment firms will be looking for similar deals. Consequently, we will see rising interest in other vendors and there are an increasing number. We have conducted in-depth assessments of 18 RPA vendors in the past six months and will be publishing our results very soon:
  • With both Blue Prism and UiPath now valued over $1bn, any RPA vendor thinking of issuing public shares will have a very strong backdrop for the IPO
  • It is great for the partners of RPA vendors, particularly technology partners that are likely see more resources thrown at their integrations with the RPA platforms

What could happen next in RPA

Organic or inorganic growth: We now have several RPA companies that are flush with cash; most were already able to operate in a cash-positive manner, so these funds provide for accelerated investments. Some have had the money for longer than others and have invested in organic growth, e.g., opening new offices and hiring more staff. This is a path that UiPath, Blue Prism and WorkFusion have taken already. Expect more announcements from some of them on this front. For UiPath, given that CapitalG is an investor, we expect to see much more integration with Google AI/ML technology.

Then there is the inorganic growth option – to acquire complementary capabilities. This could be cognitive or other technologies to enhance the core RPA capabilities or growing their professional services to accelerate adoption/training. We believe this is highly likely.

Hybrid IT: The Model of Choice for a Growing Set of Business Challenges | In the News

By now nearly every organization has taken advantage of cloud computing in some form or other—Infrastructure as as Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Countless studies have shown that the business benefits of cloud are just too significant to pass up.

That said, few organizations are prepared to adopt a “cloud only” approach. In many cases that’s because they continue to derive the maximum return from their systems already in place, on-premise or hosted. As a result, organizations today often operate mixed environments incorporating public and private clouds along with core systems of record like ERP. According to a recent Harvard Business Review study, 63% of organizations are now pursuing such a “hybrid IT” approach.

So what, exactly, are the main advantages of a hybrid IT model, which often combines core ERP systems of record with cloud solutions of engagement? The upshot: While hybrid IT may be taking center stage at many companies today, it’s doing so for a number of different reasons.

A recurring refrain is that changing customer expectations and new business processes and systems call for more flexibility from IT.
“Our research indicates that 77% of enterprises are actively pursuing a hybrid cloud strategy, with one in three migrating their production workloads to the cloud,” said Yugal Joshi, Practice Director at Everest Group.

 

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