Tag: video

State of the Healthcare & Life Sciences ITO Market: 2014 | Sherpas in Blue Shirts

IT outsourcing is going to see a never before uptick in spending in the Healthcare & Life Sciences (HLS) industry. What do you think is the quantum of opportunity in dollar terms? What are the areas where the proposed IT investments will take place? As buyers, are you investing enough to stay ahead of the curve? As service providers, are you prepared to respond to these opportunities?

Watch the following video featuring Abhishek Singh, Senior Analyst at Everest Group, to find the answers to these questions.

Check out our complimentary viewpoint on this topic, State of the Healthcare & Life Sciences ITO Market: 2014

Video: PEAK Matrix Assessment of Enterprise Cloud Service Providers | Gaining Altitude in the Cloud

Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix™ provides a detailed assessment on the service provider landscape in a given market. In this video, Practice Director Chirajeet Sengupta outlines the positioning of cloud application and infrastructure service providers on the PEAK Matrix.

Download the preview of the report referenced in this video
Learn more about PEAK Matrix
Learn more about Cloud Vista™ research

Video: Cloud Connect Silicon Valley 2013: Private, Public, Hybrid Clouds – Neal Sample | Gaining Altitude in the Cloud

Neal Sample, CIO, Enterprise Growth, for American Express. Prior to American Express, Neal served as the CTO of X.commerce, eBay’s open development and commerce platform, and he also served as Vice President of Architecture and Platform Products at eBay. Prior to eBay, Neal was a senior executive at Yahoo! where he led the Open, Social, and Participation platforms. In this video, Neal chats with Scott Bils, Everest Group’s Next Generation IT Practice Leader, about his experience implementing private, public, and hybrid clouds at three very different companies.

Video: Outsourcing Implications of Healthcare Payer-Provider Convergence | Sherpas in Blue Shirts

In March 2013, Everest Group released a complimentary viewpoint titled “Outsourcing Implications of Healthcare Payer-Provider Convergence.” This viewpoint delves into the technology priorities for payers and providers. Given the complex nature of the technology priorities, this viewpoint brings out the supply-side challenges for organizations and how they can go about selecting the right service partner for their technology needs. In this video, Everest Group’s analyst Abhishek Singh shares some of the key headlines from the viewpoint.

5 Things We Learned At Cloud Connect | Gaining Altitude in the Cloud

Even though email, smart phones and iPads are great virtual communications devices, nothing beats the value you can gain from face-to-face time with your peers and other industry thought leaders. If you weren’t fortunate enough to attend the Cloud Connect conference in Chicago earlier this month, we’ve captured some of the highlights of and insights from the discussions during the Organizational Readiness track (which we were privileged to lead) for you:

  1. Change management comes to the fore – executive sponsorship and early successes are keys success factors for driving cloud-enabled transformation. While “top-down” CIO-driven programs are helpful in shifting culture and mindset, “bottom-up” adoption and innovation is also required to demonstrate the value of cloud models to skeptics. In many cases, new cloud initiatives need to be incubated and protected from the enterprise to provide freedom for experimentation. This kernel of wisdom was a result of our very interactive session with Matt O’Keefe (Morningstar), Keith Shinn (Fidelity) and Dave Roberts (ServiceMesh) about the hard choices in enterprise cloud adoption. Watch Dave in this video for tips on ensuring a successful cloud deployment in.

  2. “Shadow IT” isn’t a dirty phrase – corporate IT needs to focus its limited resources and time on the objectives and initiatives that are deemed to be highest priority. In many organizations this means focusing only on applications and infrastructure considered to be “mission-critical.” As an unfortunate result, many projects requested by the business fail to make the cut. Thus, it’s understandable if the business decides to “end-run” IT and go to the cloud. The cloud can give enterprises additional scale with limited IT budget and go deeper in the project stack. In fact, in many cases CIOs actually encourage their business counterparts to go to external cloud service providers. The key to success, however, according to Bates Turpen (formerly InterContinental Hotels Group) and David Falck (salesforce.com), is that IT leaders , help internal customers self-provision without losing control and help business users ask the “right” questions of potential cloud vendors.

  3. Culture changes within IT – not only is cloud reshaping the relationship between business and IT, it’s also starting to restructure the IT organization itself. The dev ops revolution is shifting IT from a CIO-driven model to a developer-driven decision-making model around infrastructure. Developers are making their own frontline choices around platforms and service providers that are then being aggregated up by managers, a distinct break from legacy models where platforms and infrastructure are mandated by the CIO. Also, as user experience becomes an integral part of a product, CIOs need to encourage their developers to think like a user and empower them to build a product from beginning to end. Watch Lauren Cooney (Cisco) talk more about the dev ops movement.

  4. Different clouds for different folks – common enterprise concerns around cloud continue to center around security, compliance, performance and vendor lock-in. We asked the experts on our “Current Thinking in Addressing Persistent Cloud Challenges” panel, Paul Burns (Neovise) and Troy Angrignon (Cloudscaling), how to best address these questions. Their answer was : “It depends” (which is a much better answer than the vendor community could deliver just a few years ago). Options across public and private, and enterprise virtualization and elastic infrastructure clouds, provide new answers to these issues for both legacy and new applications, but also must be carefully evaluated.

  5. Adoption is about innovation – in conjunction with the Chicago conference, we conducted a joint survey with Cloud Connect on enterprise cloud adoption patterns. While most service providers think enterprises are migrating to the cloud for total cost of ownership (TCO) reasons, agility, innovation and flexibility are actually the drivers. Thus, there’s a glaringly apparent  disconnect between vendors that are focused on selling next generation infrastructure to IT, and businesses that want cloud platforms to drive top line revenue. Download the complimentary survey results.

If you attended Cloud Connect, our readers would enjoy hearing what you took away from the conference sessions, as well as your concerns, issues and successes on cloud adoption within your enterprise, so feel free to share away!

Video: Lauren Cooney Explains Why Your Dev Team Just Became the CIO at Cloud Connect Chicago | Gaining Altitude in the Cloud

Lauren Cooney, Senior Director, Software Market & Developer Strategy at Cisco, explains the new cloud computing world order. The consumerization of IT is changing the CIO’s perspectives, and user experience is ascending as a top priority. Lauren talks about empowering the developers and create a better product and better user experience.

Follow Lauren on Twitter @lcooney.

Lauren was a speaker in the New World Order: Your Dev Team Just Became the CIO session — part of the Organizational Readiness track at Cloud Connect Chicago, which Everest Group’s Scott Bils chaired. For more Organizational Readiness resources, visit www.everestgrp.com/ccevent.

Video: Dave Roberts Talks about Enterprise Cloud Adoption at Cloud Connect Chicago 2012 | Gaining Altitude in the Cloud

Dave Roberts, SVP of Strategy and Evangelism at Service Mesh, talks about balancing an open and closed cloud infrastructure and provides tips on ensuring your cloud project succeed.

Follow Dave on Twitter @sandhillstrat.

Dave was a speaker in the Hard Choices in Enterprise Cloud Adoption session – part of the Organizational Readiness track at Cloud Connect Chicago, which Everest Group’s Scott Bils chaired. For more Organizational Readiness resources, visit www.everestgrp.com/ccevent.

Video: Key Highlights from Everest Group Annual Report on Banking and Capital Markets BPO | Sherpas in Blue Shirts

In June 2012, Everest Group released a flagship annual research report titled BFS BPO Annual Report 2012 – Strong Growth Post the Downturn. This report covers in detail the current trends and the future outlook for third-party BPO services for the global banking and capital markets industry, focusing on market size and growth, BPO solution characteristics, and overall service provider trends. In this video, Everest Group’s analyst Rishabh Gupta shares some of the key headlines from the report.

Video: Key Highlights from Everest Group Report on Impending Outsourcing Contract Renewals | Sherpas in Blue Shirts

In June 2012, Everest Group released a flagship report titled “Impending Contract Renewals – Back to the Future.” The report covers in extensive details trends around outsourcing contracts that are reaching end of term during the period between April 2012 and September 2013. Analyses performed include industry, geography and service provider category trends.

Everest Group’s analyst Soumit Banerjee shares some of the key headlines from the report.

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