In June 2012, Everest Group released a flagship report titled “Impending Contract Renewals – Back to the Future.” The report covers in extensive details trends around outsourcing contracts that are reaching end of term during the period between April 2012 and September 2013. Analyses performed include industry, geography and service provider category trends.
Everest Group’s analyst Soumit Banerjee shares some of the key headlines from the report.
