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Market Insights™
GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows | Market Insights™

by Meghna Thomas and 3 others
Videos

A Breakfast Briefing | What Will Enterprises Expect from Gen AI and Their Service Providers?

by Rohitashwa Aggarwal
LinkedIn Live
02-21-2024_Exploring Clinical Data and Analytics - The Trends Shaping the Market_1200x628

Exploring Clinical Data and Analytics: The Trends Shaping the Market | LinkedIn Live

On-Demand LinkedIn Live

1 hour

PEAK Matrix®
Financial Crime and Compliance (FCC) Operations Services
Insurance Industry

Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment

by Suman Upardrasta and 3 others
Market Insights™
Next-generation KPIs for Digital Customer Experience Management Adoption
CX / Customer Experience

Next-generation KPIs for Digital Customer Experience Management Adoption | Market Insights™

by Aishwarya Barjatya and 3 others
Market Insights™
Evolving Digital CXM and the Future of Outsourced Digital CXM with Gen AI
CX / Customer Experience

Evolving Digital CXM and the Future of Outsourced Digital CXM with Gen AI | Market Insights™

by Aishwarya Barjatya and 3 others
Market Insights™
Gen AI - Use Cases in Customer Experience Management
CX / Customer Experience

Gen AI – Use Cases in Customer Experience Management | Market Insights™

by Aishwarya Barjatya and 3 others
Market Insights™
Gen AI-Customer Experience Management Enterprise Adoption Framework
CX / Customer Experience

Gen AI-Customer Experience Management Enterprise Adoption Framework | Market Insights™

by Aishwarya Barjatya and 3 others
Webinars
1200x628_The Generative AI Odyssey - Get the presentation

The Generative AI Odyssey: A Year in Review and What’s Ahead in 2024 | Webinar

On-demand Webinar

1 hour

Market Insights™
Everest Group’s Service Provider Compass Framework
Location Strategy Outsourcing Service Provider Industry

Everest Group’s Service Provider Compass Framework | Market Insights™

by Mihir Sinha and 2 others