Tag: service provider

What’s Your Baseline? Enterprise Architecture & Business Process Management Demystified | Podcast

Everest Group Vice President, Amardeep Modi, joined the “What’s Your Baseline?” podcast to sit down and discuss Everest Group and his role, and share an insider view of Everest Group’s research, including:

  • Everest Group’s scope of strategic research insights and differentiators
  • How analysts identify trends and topics for their research
  • How Everest Group’s PEAK Matrix® report is created

Tune in to the podcast on Spotify

Gaming! What It Takes to Reach the Next Level | LinkedIn Live


Gaming! What It Takes to Reach the Next Level

View the event on LinkedIn, which was delivered live on March 31, 2022.

The gaming industry has exploded in recent years, and service providers in this industry are scrambling to capitalize on this 200-billion-dollar market. 

With 2.7 billion global players, there are seemingly endless opportunities to help gaming companies acquire and nurture happy players. However, despite the hype and excitement, there are still challenges in effectively serving this market.

Join us as we discuss how the player experience can be enhanced through improved customer service and trust and safety, and how providers can better serve the dynamic and growing gaming industry.

Our experts will explore:

  • The biggest challenges that gaming companies face
  • The key myths or mistaken notions about the addressable market for the gaming industry
  • Areas that gaming companies would value service provider support the most

Meet our Panel

Hung Shirley Refresh gray square
Shirley Hung
Everest Group
David Rickard
David Rickard
Vice President
Everest Group
Tony Won
Tony Won
Senior Consultant

Everest Group Announces Winners of Inaugural 2022 Engineering Services PEAK Matrix Provider of the Year Awards | Press Release

Capgemini, HCL Technologies and TCS tie for the No. 1 spot on the list of Top 15 Engineering Services Providers.

Everest Group—a research firm focused on strategic IT, engineering services, business services and sourcing—today announced the winners of the 2022 Engineering Services PEAK Matrix Provider of the Year™. The awards, presented for the first time this year, recognize Engineering Services providers who have demonstrated consistent leadership in the PEAK Matrix® reports issued by Everest Group in the previous year (October 2020 to September 2021).

Capgemini, HCL Technologies and TCS tie for the No. 1 spot on the list of Top 15 Engineering Services Providers. Wipro took the No. 4 spot, followed by Tech Mahindra at No. 5. Rounding out the Top 15 are LTTS and Cognizant (tied for No. 6), Accenture (8), Infosys (9), Harman (10), Alten (11), UST (12), Cyient and Tata Elxsi (tied for No. 13) and Persistent (15).

Everest Group determined its rankings by evaluating consistent performance in PEAK Matrix® reports across five segments: Industry 4.0, Software Products, Semiconductor, ACES (autonomous, connected, electric and shared automotive engineering), and 5G. The Top 15 providers were identified based on comparative assessment of over 50 engineering service providers using a consolidated score reflecting points received on individual evaluations.

Everest Group also recognized the Top 5 Challengers—Engineering Services providers that offer credible alternatives for enterprises by focusing on specific solution segments, geographies, and/or industries. DXC Technology, NTT Data and Virtusa tied for the No. 1 Challenger position. KPIT earned the No. 4 spot, followed by Infogain at No. 5.

“The Engineering Services PEAK Matrix Provider of the Year Awards identify the best of the best – Engineering Services providers with strong capabilities and successful services strategies that align well with evolving enterprise engineering needs,” said Akshat Vaid, vice president at Everest Group. “Throughout the year, Everest Group evaluates Engineering Services providers across multiple ER&D domains to help buyers compare and contrast their options. Our evaluations offer guidance and nuanced insights into each provider’s strategies for key business lines, geographies and technologies. Taking these evaluations into account, the Engineering Services PEAK Matrix Provider of the Year Awards recognize the providers that truly set themselves apart by exhibiting consistent leadership and top performance.”

***A complete list of winners are listed in the report, “Engineering Services PEAK Matrix Provider of the Year 2022,” available for complimentary download.***

About the PEAK Matrix

The Everest Group PEAK Matrix® is a proprietary framework for assessing the relative market success and overall capability of service providers based on Performance, Experiences, Ability and Knowledge. Each service provider is comparatively assessed on two dimensions: market success and delivery capabilities. Market success is measured by revenue, number of clients and year-over-year growth. Delivery capability is measured by scale of operations, scope, technology and innovation, delivery footprint and buyer satisfaction. The resulting matrix categorizes service providers as Leaders, Major Contenders, and Aspirants. Companies that demonstrate strong upward movement in successive reports are recognized as Star Performers.

About Everest Group
Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our research also covers the technologies that power those processes and functions and the related talent trends and strategies. Our clients include leading global companies, service and technology providers, and investors. Clients use our services to guide their journeys to maximize operational and financial performance, transform experiences, and realize high-impact business outcomes. Details and in-depth content are available at http://www.everestgrp.com.

Is Your IT Sourcing Program Up to Speed? Here’s How to Get There | Webinar

On-demand WEBINAR

Is Your IT Sourcing Program Up to Speed? Here’s How to Get There

Access the on-demand webinar, which was delivered live on March 29, 2022.

It’s well-known that IT sourcing has become all about spending wisely and thoroughly evaluating internal budgets; yet, digitalization, cloud migration, a talent-constrained environment, and shifting software licensing terms are only driving increased spend.

These challenges have pushed the focus from cost savings to finding business value and generating revenue from IT procurement.

In this webinar, our experts will reveal key takeaways from our IT Sourcing Pinnacle Model® assessment, including capabilities and outcomes of leading IT sourcing programs and how IT procurement teams can unlock business value through an accelerated IT sourcing program.

During this session, attendees will learn:

  • Current strategies in IT sourcing
  • Best-in-class IT sourcing practices to drive business value
  • Approaches to set up a robust IT sourcing model
  • The key challenges in IT sourcing
  • The future sourcing roadmap to follow

Who should attend?

  • Global sourcing leaders
  • Vendor management leaders
  • Procurement leaders
  • Portfolio strategy professionals
  • Category managers
Sahil Loomba
Senior Analyst
Bhanushee 1 e1649447759375
Bhanushee Malhotra
Practice Director

LinkedIn Live After Event

After our March 29 webinar, “Is Your IT Sourcing Program Up to Speed? Here’s How to Get There,” our webinar speakers hosted a LinkedIn Live After Event. They broke down the main takeaways from the webinar and addressed questions that couldn’t be answered during the session.

Hiring Spree: Accenture Adds 1.6 Lakh Employees Globally in One Year | In the News

Accenture is on a hiring spree and has recruited 1.62 lakh employees (net) in the last one year globally — the highest reported by any IT services company in a year. Of this, nearly 40% will be in India, which is the company’s largest center, followed by the Philippines and the US, said analysts tracking the industry. Its current global headcount is around 6,99,000, of which over 2,50,000 are in India.

“Accenture has had a phenomenal year and its growth numbers this quarter would scare Indian-based peers. Despite Accenture being almost double the size of the largest Indian heritage peer, it is growing much faster,” said Yugal Joshi, Partner at Everest Group, a global research firm. “This does put immense pressure on Indian heritage peers from a hiring perspective,” he added.

Read more in The Hindu


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