Innovating End-to-End Supply Chain Orchestration – Capgemini and Kuehne+Nagel Deliver Supply Chain Resilience | Webinar

July 10, 2024

Event

INNOVATING END-TO-END SUPPLY CHAIN ORCHESTRATION – CAPGEMINI AND KUEHNE+NAGEL DELIVER SUPPLY CHAIN RESILIENCE

July 10, 2024

Catch Everest Group Partner Shirley Hung for a webinar exploring end-to-end supply chain orchestration. She will provide a unique perspective on navigating the evolving supply chain landscape. The webinar will focus on how Capgemini and Kuehne+Nagel’s business ecosystem partnership provides an innovative supply chain orchestration capability to drive resilient, efficient, and sustainable supply chain operations by:

Implementing an integrated, end-to-end supply chain service utilizing technology and data-driven processes
Leveraging an outcomes-centric model that delivers enhanced business value
Empowering a new breed of supply chain professional through diversifying your workforce

Register Now

Dr. Matthias Hodel

Global Head Customer Development Integrated Logistics, Kuehne+Nagel

Shirley Hung

Partner, Everest Group

Jörg Junghanns

Kuehne + Nagel Partnership Lead, ISCO, Capgemini’s Business Services

Navigating the AI-First Landscape: Transforming IT Infrastructure for Tomorrow | Zones Technology Forum 2024 | Webinar

June 20, 2024

Zones Technology Forum 2024

Navigating the AI-First Landscape: Transforming IT Infrastructure for Tomorrow

June 20, 2024

Catch Everest Group Partner, Yugal Joshi, at Zones Technology Forum 2024 as he joins the opening keynote panel discussion for a virtual roundtable, Navigating the AI-First Landscape: Transforming IT Infrastructure for Tomorrow. He will share his thoughts on the changes and impact brought about by AI’s integration at the core of organizational operations in IT infrastructure. Other topics due to be covered range from digital workplace, cloud and data center, to security and networking.

Yugal Joshi

Partner, Everest Group

Saad Ayub

Chief Digital and Innovation Officer, Zones LLC

Jeff Andrew

Chief Delivery Officer, Zones LLC

Harnessing Emerging Technology to Unleash Enterprise Cost Optimization | LinkedIn Live

June 12, 2024

LinkedIn Live

Harnessing Emerging Technology to Unleash Enterprise Cost Optimization

June 20, 2024

8:00 AM PT | 11 AM ET

Mayank Maria, Vice President, Everest Group will be joining an insightful webinar where the panel will explore how leading enterprises can successfully leverage technology for process and cost optimization in the pursuit of reduced costs, increased revenue, and optimized operations.

Delve into the top enterprise priorities in 2024 and anticipated roadblocks, such as cost/margin pressures and evolving customer needs.
Understand the enterprise technology ecosystem, including AI/ML, Automation, and Process Intelligence tech, and how they drive optimization.
Explore the dynamics of technology adoption on process optimization across various industries and functions, highlighting benefits and challenges.
Outline the role of service providers in assisting enterprises by offering guidance on tech selection, implementation, and workforce training.

Mayank Maria

Vice President, Everest Group

Yuri Gubin

Chief Innovation Officer, DataArt

Content Supply Chain: Embracing AI in the Content Development Lifecycle | LinkedIn Live

April 30, 2024

linkedin live

Content Supply Chain: Embracing AI in the Content Development Lifecycle

In today’s hyper-connected world, there’s a growing demand for seamless, personalized customer experiences, which is challenging marketers to create, share, and track quality content at scale. 🌐

The content supply chain (CSC) addresses this need by integrating processes in a content ecosystem, fostering both technological and organizational transformation. Implementing a CSC helps streamline workflows, scale content delivery, and help businesses gain a competitive edge.

🔄 Watch this LinkedIn Live on demand to explore the benefits of adopting a CSC and its future implications for enterprises and service providers. 📈

During this session, we discussed questions such as:

• What challenges do marketers face when managing a content lifecycle?

• What is a content supply chain, and how is it disrupting content lifecycle development?

• What is the role of AI in the content supply chain, and how is it supercharging content operations? 🤖

Meet the Presenters

Mayank Choudhuri

Senior Analyst

Everest Group

Nisha Krishan

Practice Director

Everest Group

Nitish Mittal

Partner

Everest Group

Unleashing the Power of XLAs for True Employee Delight | Webinar

November 10, 2023

On-demand Webinar

Unleashing the power of XLAs for true employee delight

Join Udit Singh Practice Director at Everest Group in this informative on-demand webinar to discover how optimizing the employee experience is the key to unlocking employee engagement and operational excellence.

Watch Now

Udit Singh

Practice Director, Information Technology Services, Everest Group

Mike McDaniel

President, Modern Workplace, DXC Technology

Brad Anderson

President, Products, UX, and Engineering, Qualtrics

Helio Mosquim

North Region Technology Director, Vale

Gamification: Unleashing the Full Potential of Your Contact Center Agents | Webinar

September 14, 2023

Webinar

Gamification: Unleashing the full potential of your contact center agents

September 14, 2023

12:00 PM EST | 9:00 PM ISTST

Everest Group’s Chhandak Biswas will join a webinar to discuss how gamification can transform the customer experience management (CXM) landscape and create a motivated, high-performing workforce.

The panel will discuss:

How gamification works
How gamification benefits contact centers
The key aspects of a gamified experience ecosystem
The path to successful implementation and how to overcome challeneges
The future of gamification in CXM

Chhandak Biswas

Practice Director, Everest Group

Aditi Bhandari

Vice President, Marketing, Startek

From Hype to Reality: Maximizing Your Return with Intelligent Automation | On-demand Webinar

August 23, 2023

On-demand Webinar

from hype to reality: Maximizing your return with intelligent automation

August 23, 2023

In this on-demand webinar, Everest Group’s Amardeep Modi presents insights from the report, “Hype to reality – Maximize your Return with Intelligent Automation,” and examine the benefits of Intelligent Automation (IA) and the positive impact it can offer teams beyond cost savings or operational improvement.

Watch Now

Key highlights:

How has the automation ecosystem evolved over the last few years? What are the key trends impacting the IA market?
What are some of the measurable and direct benefits of IA?
What are some of the potential indirect benefits that an enterprise can achieve from IA
How do these benefits positively impact both external and internal stakeholders?
What are the key barriers and best practices to realizing true value from IA?

Watch Now

Amardeep Modi

Vice President, Everest Group

Sunny Saha

SVM & General Manager, Asia Pacific, SS&C Blue Prism

Drew Sonden

Senior Solutions Consultant, SS&C Blue Prism

CFO Priorities, Digital Trends, and Transformation Strategies for Finance & Accounting | Webinar

June 21, 2023

Webinar

CFO Priorities, digital trends, and transformation strategies for finance & Accounting

June 21, 2023

8:00 AM PT | 11 AM ET

Join Everest Group’s Vignesh Kannan and other experts for a discussion in a webinar titled, Accelerating Change: CFO Priorities, Digital Trends, and Transformation Strategies for Finance & Accounting.

The speakers will touch on the following key discussion points:

Emerging transformative technologies for finance and accounting to drive success in 2023
Actionable insights by integrating AI, automation, and platforms into financial operations
CFO best practices to minimize overlap/costs and focus on key performance indicators (KPIs)
The roadmap for a robust and resilient finance function: The way forward.

Vignesh Kannan

Vice President, Business Process Services, Everest Group

Navin Gupta

EVP and Head, BPM & Finance Practice, Datamatics

Operational Work Insights – The Key to Building Successful Digital Transformation for the Future | Webinar

June 15, 2023

Webinar

operational work insights - The Key to Building Successful digital transformation for the future

June 15, 2023

7:30 AM PT | 10:30 AM EST

Catch Amardeep Modi, Vice President at Everest Group as he joins an expert panel to discuss how to identify challenges & opportunities in intelligent process automation and how organizations can optimize their workforce productivity & efficiency to gain immense value out of the application of diverse robotic process automation (RPA) tools & technologies.

They will discuss:

The current challenges being faced by global organizations.
How Work Insights can turn process and productivity data into actionable insights
Understand how to achieve higher levels of agent productivity with ease.
Unlock the power of Work Insights in assessing process maturity.
Learn the art of identifying opportunities for standardization and automation.

Amardeep Modi

Vice President, Everest Group

N. Shashidhar

Vice President and Global Platform Head, EdgeVerve

Building a Collaborative, Agile and Resilient Supply Chain With Data & Analytics | Webinar

April 26, 2023

WEBINAR

Building a Collaborative, Agile and Resilient Supply Chain With Data & Analytics

April 26, 2023

11:00 AM PST | 11:30 PM IST

Catch Everest Group Partner, Shirley Hung as she joins an expert panel to dive into the latest trends and best practices in digital transformation. The panel will focus on how procurement and supply chain convergence can lead to a more agile and responsive ecosystem.

Shirley Hung

Partner, Everest Group

Alex Zhong

Director, Product Marketing, GEP

Pranav Padgaonkar

Supply Chain and Procurement Consulting Leader, GEP

The Mapping the Next: Key Priorities for 2025 webinar is almost here! Register today.

Tag: Service Provider Events