Tag: Service Provider Events

What’s Next in Extraordinary Customer Experiences | Webinar

Join this webinar titled, What’s Next in Extraordinary Customer Experiences, as Everest Group CEO Peter Bendor-Samuel, joins Accenture Senior Managing Director John Bolze and Amelia Founder and CEO Chetan Dube to discuss: 

• The essential goals and considerations for creating extraordinary customer experiences
• The new frontier in end-user support and what it means for business
• Some of the new technologies making these experiences possible

Register for the webinar

When

Thursday, March 24, 2022, at 3:00 pm CDT, 4:00 pm EDT, 9:00 pm GMT, 2:30 am IST

Where

Live, virtual event

Presenters

Peter Bendor-Samuel
CEO
Everest Group

John Bolze
Senior Managing Director
Accenture

Chetan Dube
Founder & CEO
Amelia

Register for the webinar

Revolutionizing Health Care: Fusing Data Analytics & Human-Centered Design | Webinar

Everest Group Partner Abhishek Singh, will join experts from Optum and Fierce Healthcare in this webinar titled Revolutionizing Health Care: Fusing Data Analytics & Human-Centered Design. 

Register for the event

When

Monday, March 14, 2022, at 4:00 pm CDT, 5:00 pm EDT, 10:00 pm GMT, 3:30 am IST

Where

Live, virtual event

Presenters

Abhishek Singh
Partner, Everest Group

Paige Minemyer
Fierce Healthcare

Dan Makoski
Optum

Steve Griffiths
Optum

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The Digital Service Supply Chain: What You Need to Know, and How to Get There | Webinar

Vignesh Kannan, Practice Director at Everest Group, will appear as a guest speaker in this webinar, where he will highlight the latest Everest Group research around digital technologies and share some of the big market trends and directions. He will also discuss how Everest Group assessed the industry leaders for their latest 2022 Everest Group PEAK Matrix®. Vignesh will be joining Joe Hamilton, Vice President at OnProcess Technology and an HPE industry expert, to discuss what it takes to drive a successful digital supply chain strategy.

Here are some of the questions the presenters will answer:

• What exactly do digital technologies really promise?
• What are the most important factors to consider?
• What are the pitfalls?
• Where do you start?
• What can it unlock if you do?

When

Thursday, February 17, 2022, at 10:00 am CST, 11:00 am EST, 4:00 pm GMT, 9:30 pm IST

Where

Live, virtual event

Presenters

Vignesh Kannan
Practice Director
Everest Group

Jose Luis V.
Industry Expert
HPE

Joe Hamilton
Vice President
OnProcess Technology

Role of Process Mining in Accelerating Digital Transformation | Webinar

Everest Group’s Amardeep Modi will partner with Sage IT and Software AG in this webinar to provide key insights into the role of process mining in ensuring operational excellence and accelerating digital transformation.

Key discussion points include:

• The need to change to a digital-first business
• The role of process mining in accelerating digital transformation
• Business and enterprise use cases
• Adoption challenges and key factors for a successful execution

When

Where

Live, virtual event

Presenters

Amardeep Modi
Vice President, Everest Group

Roland Woldt
ARIS Business Transformation Solutions, Americas, Software AG

J-M Erlendson
Business Process Management, Americas, Software AG

Michael Guillory
Chief Marketing Officer, Sage IT

Readiness of Augmented Analytics for Life Sciences Commercial Teams | Webinar

Nitish Mittal, Partner at Everest Group, will join Ivo Ruff, EMEA Brand Performance Analytics Lead at Janssen Pharmaceuticals, and Rohit Vashisht, CEO at WhizAI, in this webinar to discuss the multiple industry trends driving the shift from traditional to augmented analytics. They will also explore the value that augmented analytics brings to enterprises, the importance of domain-specific nuances, best practices to follow and pitfalls to avoid, and the future of augmented analytics.

When

Where

Live, virtual event

Presenters

Nitish Mittal
Partner at Everest Group

Ivo Ruff
EMEA Brand Performance Analytics Lead, Janssen Pharmaceuticals

Rohit Vashisht
CEO, WhizAI

The Journey From Quality Assurance to Engineering | Webinar

Everest Group’s Alisha Mittal will share her insights on ValueLabs upcoming webinar, The Journey From Quality Assurance to Engineering, as they explore Quality Engineering (QE).

Join this webinar to learn:

• How to integrate QE within your organization and assess how ready your organization is for QE
• How to implement intelligent testing with AI in QE to accelerate and enhance your QA practices
• How to decrease re-work costs by detecting defects early in every stage of the SDLC

When

Live, virtual event

Presenters

Alisha Mittal
Practice Director, Everest Group

Divya Gubba
QE Enthusiast, ValueLabs

Vineet Rajpal Sabarwal
Head of QE, ValueLabs

Leveraging Creative Contracts to Drive CX Transformation Outcomes | Webinar

Join David Rickard, Vice President at Everest Group, Chris DeLambo, SVP Business Development & Channel Partnerships at HGS, and Parikshit Kalra, SVP, Head of Client Solutions & Capabilities at HGS, for an interactive session focused on delivering transactions in new and creative ways. Key Takeaways:

• How to use innovative contracting to drive transformation across an entire enterprise
• Practical examples where creative contracting has driven transformation
• Market trends in CXM & Digital CXM and the commercial approaches used to enable them

When

Where

Live, virtual event

Presenters

David Rickard
Vice President, Everest Group

Chris DeLambo
SVP Business Development & Channel Partnerships, HG

Parikshit Kalra
SVP, Head of Client Solutions & Capabilities, HGS,