Events

Gamification: Unleashing the Full Potential of Your Contact Center Agents | Webinar

Webinar

Gamification: Unleashing the full potential of your contact center agents

September 14, 2023
12:00 PM EST | 9:00 PM ISTST

Everest Group’s Chhandak Biswas will join a webinar to discuss how gamification can transform the customer experience management (CXM) landscape and create a motivated, high-performing workforce.  

Register

The panel will discuss: 

  • How gamification works 
  • How gamification benefits contact centers 
  • The key aspects of a gamified experience ecosystem 
  • The path to successful implementation and how to overcome challeneges 
  • The future of gamification in CXM

Register
Chhandak Biswas
Practice Director, Everest Group
Aditi Bhandari
Vice President, Marketing, Startek

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