Tag: IT

DeepDive Equity Research: Producing Unique Intelligence on Tech Stocks | In the News

DeepDive Equity Research serves a select set of institutional investors by providing IT services industry intelligence and related stock findings. To produce unique material targeted to address investment controversies, DeepDive research process leverages proprietary data, an industry growth forecasting methodology honed over two decades.

In particular, DeepDive has an ongoing collaboration with Everest Group, which Rod Bourgeois, Managing Partner at the firm, extols for its “unmatched, bottom-up knowledge of the IT services industry. Bourgeois salutes Everest Group’s CEO, Peter Bendor-Samuel, saying he is a luminary in the IT services industry.

Read more in Financial Services Review.

Cognizant Gets Its Mojo Back under New CEO’s Watch | In the News

As former Infosys President Ravi Kumar S completes one year as CEO of IT services and consulting major Cognizant Technology Solutions Corp this month, experts and insiders at ET gave a thumbs up to the new chief of the US$19.4 billion dollar company.

Peter Bendor-Samuel, CEO of IT research firm Everest Group, said, “He has matched his competitors in fully funding the big deal team, however, the results are not particularly spectacular. Most of these moves have been simple execution moves and not big strategic changes.”

Read more in The Economic Times.

For IT, a US$16 Billion Deal Feast on the Table | In the News

India’s top software exporters are set to compete intensely with local and overseas peers for a sizeable share of the estimated US$16 billion in global IT services large deals that will come up for renewal in the next six months.

Many renewals are coming in at lower rates, with smaller scope but longer terms, said Everest Group CEO Peter Bendor-Samuel. “In other words, many deals are being renewed for less per year, but over a longer contract life,” he said.

Read more in The Economic Times.

Artificial Intelligence (AI) Services PEAK Matrix® Assessment 2023

Artificial Intelligence (AI) Services 

Rapid advances in AI, bolstered by recent developments in generative AI, are prompting organizations to invest in targeted AI initiatives to achieve business-oriented outcomes. Despite these developments, organizations are unable to fully capitalize on the potential benefits due to fragmented deployments across isolated departments.

Providers with extensive AI capabilities, domain expertise, and a portfolio of innovative solutions can serve as invaluable partners that guide enterprises through the evolving AI ecosystem and translate pilot projects and Proofs of Concepts (PoCs) into successful implementations.

AI Services PEAK Matrix Assessment 2023 1

What is in this PEAK Matrix® Report

In this report, we analyze 26 AI service providers featured on Everest Group’s AI Services PEAK Matrix® 2023 and highlight the strengths and limitations of each provider. The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other. 


In this report, we present: 

  • The AI service provider landscape
  • AI services PEAK Matrix® characteristics
  • Enterprise sourcing considerations

Scope

  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading AI service providers, client reference checks, and an ongoing analysis of the AI services market

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Artificial Intelligence (AI) Services PEAK Matrix® Assessment 2023

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Lending IT Services PEAK Matrix® Assessment 2023

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Digital Twin Services PEAK Matrix® Assessment 2023

Manufacturing Services
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Life Sciences Smart Manufacturing Services PEAK Matrix® Assessment 2023

Our Latest Thinking

Generative AI Impact Across the Software Development Lifecycle
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Generative AI Impact Across the Software Development Lifecycle

Generative AI Impact Across Various Infrastructure Services
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Generative AI Impact Across Various Infrastructure Services

Impact of Generative AI Impact Being Proposed by Some Leading Provider
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Impact of Generative AI Impact Being Proposed by Some Leading Provider in Application Development Deals

Generative AI Shows Potential for Cost Savings
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Generative AI Shows Potential for Cost Savings

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Lending IT Services PEAK Matrix® Assessment 2023

Lending IT Services 

The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness. This shift is largely driven by the widespread adoption of advanced cognitive tools, such as AI and predictive analytics, enabling lenders to improve automated approval rates and gain deeper insights into customer behavior. Additionally, the rise in delinquencies, stemming from a growing disparity between wage growth and expenses, is prompting lenders to embrace more user-friendly online tools for flexible payments.

In response to these challenges, lenders are leveraging cloud computing and alternative data to revolutionize underwriting and data management processes. The introduction of innovative products, such as green mortgages and Buy Now Pay Later (BNPL) options, addresses modern consumer demands within a framework aimed at consolidating products for improved efficiency. Moreover, the lending ecosystem is increasingly becoming API-driven, facilitating real-time integrations with third parties and offering flexible customer experiences without the need for costly in-house functionalities. This trend is evident across various sectors, with mortgage lending investing in technology and alternative products and auto financing transitioning toward subscription and shared ownership models. Particularly in commercial and SME lending, there is a noticeable shift toward streamlined online financing experiences and platform modernization.

Lending IT Services

What is in this PEAK Matrix® Report

In this report, we analyze 28 lending IT service providers and position them on Everest Group’s proprietary PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants.
 

In this report, we: 

  • Examine key trends in the lending IT services industry
  • Classify 28 lending IT service providers as Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
  • Discuss the IT service providers’ competitive landscape for lending IT services in BFS
  • Assess providers’ key strengths and limitations

Scope

  • Industry: Banking and Financial Services (BFS)
  • Geography: global
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading technology and IT services providers, client reference checks, and an ongoing analysis of the lending IT services market

Related PEAK Matrix® Assessments

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Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

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Lending IT Services PEAK Matrix® Assessment 2023

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Digital Twin Services PEAK Matrix® Assessment 2023

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Our Latest Thinking

GettyImages 1443890653
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Exploring the Importance of Post-quantum Cryptography: An Unbreakable Vault to Protect Enterprises Against Advanced Cyberattacks, Part 2

India IT services
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Everest Group Talent Demand Growth Index

Forces Foresight2 1
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Driving Factors for IT Services Recovery in 2024: Insights from Everest Group’s Forces & Foresight™ Research

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Decoding Quantum Computing: Uncovering its Potential Impact and Opportunities, Part I

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Big Ticket Deals Fail to Cheer IT Investors | In the News

Large deals announced by Indian IT services providers and even their global peers have failed to enthuse investors’ faith in any near-term recovery of technology spend.

“There will be several large deals announced (in the third quarter), but these will be heavily discounted as there continues to be a growing gap between book-to-bill or bookings and revenue. The street has lost confidence in the book-to-bill ratio as a predictor of revenue growth, and the large deals contribute to this controversy,” said Peter Bendor Samuel, CEO of Everest Group.

Read more in Bizz Buzz.

Subdued Q3 in Store for IT Cos This Fiscal! | In the News

Indian IT firms are likely to post subdued revenue growth numbers with a fall in overall headcount in the third quarter ended December 2023, with more negative news becoming the order of the day.

“It is likely that we will see the overall technology services market de-grow or see contraction. There will be a number of large deals announced, but these will be heavily discounted as there continues to be a growing gap between book to bill or bookings and revenue,” Peter Bendor Samuel, CEO of Everest Group, told Bizz Buzz.

Read more in Bizz Buzz.

Healthcare Payer Digital Services PEAK Matrix® Assessment 2023

Healthcare Payer Digital Services 

Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management and to comply with changing regulations. To support enterprises on their digital transformation journeys, providers are ramping up their capabilities through vertical-specific partnerships and acquisitions, investments in Centers of Excellence (CoEs), and training, among other things. These efforts are, in turn, driving the need for research and market intelligence on demand and supply trends in healthcare payer digital services.

Healthcare Payer Digital Services

What is in this PEAK Matrix® Report

In this report, we assess 32 healthcare ITS providers, which are mapped on the Everest Group PEAK Matrix®, a composite index of distinct metrics related to a provider’s capability and market impact. We focus on payer digital services market size and growth, digital service themes for healthcare payers, provider assessments on several capability- and market-success-related dimensions, and Everest Group’s independent assessment of the providers to help enterprises make the right sourcing decisions.
 

This report comprises three sections: 

  • Healthcare payer digital services market trends
  • An assessment of 32 healthcare payer digital service providers on capability- and market success-related dimensions
  • Enterprise sourcing considerations, highlighting the strengths and limitations of each healthcare payer digital service provider

Scope

  • Industry: healthcare
  • Offering: payer digital services
  • Geography: global (with focus on the US)

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Healthcare Payer Digital Services PEAK Matrix® Assessment 2023

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Patient Engagement Platforms PEAK Matrix® Assessment 2023

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To Transform Health Plan Member Experiences, Payers Need to Identify Key Touchpoints in the Journey
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To Transform Health Plan Member Experiences, Payers Need to Identify Key Touchpoints in the Journey

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CMS-Suggested Changes for OEP 2021 and the Impacts on Payers

Analytics on the rise in healthcare payer BPS contracts
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Analytics on the Rise in Healthcare Payer BPS Contracts

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Low-code Technology Providers in Insurance – Products PEAK Matrix® Assessment 2023

Low-code Technology Providers in Insurance – Products 

In recent years, insurance enterprises have embarked on a modernization spree to improve the experience for both customers and stakeholders. However, the significant surge in costs and unprecedented underwriting losses in these challenging times have intensified the need for an agile, scalable approach to modernization.

Leading insurance organizations are seeking support to manage the technology environment, address the talent shortage, and respond to changing market dynamics. They aim to realize value from existing investments quickly and with minimal complexity in integration or application development. Insurers are increasingly relying on low-code technology for rapid application development, integration, and meeting time-to-market needs. Low-code solutions offer insurers out-of-the-box integrations with their existing technology stack, enable rapid value realization from digitization investments, and eliminate the need for extensive transformation efforts.

Low-code Technology

What is in this PEAK Matrix® Report

In this research, we assess 21 low-code technology providers featured on the Low-code Technology Providers in Insurance – Products PEAK Matrix®. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other.
 

In this report: Everest Group analyzes 21 low-code technology providers’ capabilities to serve insurance enterprises on its proprietary PEAK Matrix® assessment framework.

Scope

  • Industry: Insurance
  • Geography: Global
  • The assessment is based on Everest Group’s annual RFI process for calendar year 2023, interactions with leading low-code technology providers, client reference checks, and an ongoing analysis of the low-code solutions market

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Low-code Technology Providers in Insurance – Products PEAK Matrix® Assessment 2023

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Digital Twin Services PEAK Matrix® Assessment 2023

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Low-code Adoption-Three Phases
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Low-code Adoption: Three Phases

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Low-code Pricing Model Dependent on Adoption Maturity

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Determining Low-Code Development Effort

CASE Framework for Realizing Full Potential of Low-code - No-code Technology
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CASE Framework for Realizing Full Potential of Low-code/No-code Technology

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Digital Experience Platform (DXP) Products PEAK Matrix® Assessment 2023

Digital Experience Platform (DXP) Products 

The rising digital native population seeks seamless and innovative experiences driven by emerging technologies. Providing such connected experiences supported by technology requires a robust and interconnected set of solutions. In our digitally driven society, Digital Experience (DX) holds unprecedented significance, especially with the rise of a generation inherently familiar with digital technologies. The emphasis on experience has grown to the extent that consumers now consider a real-time, all-encompassing, highly personalized, and channel-agnostic experience as a basic expectation rather than a distinguishing factor. Enterprises must recognize that delivering an outstanding DX is not just a competitive advantage but a necessity for their continued relevance and expansion.

To achieve a seamless and forward-thinking connected experience, enterprises need a Digital Experience Platform (DXP) that consolidates essential capabilities (content, engagement, and digital commerce) within a unified and interoperable framework. Thus, a DXP serves as a comprehensive enterprise solution, enabling businesses to effectively construct, deliver, and monitor exceptional connected experiences.

Digital Experience Platform

What is in this PEAK Matrix® Report

In this report, we assess 16 DXP providers featured on the DXP Products PEAK Matrix®, a comprehensive matrix that evaluates and categorizes technology providers in terms of their product capabilities and wider market acceptance. Each provider profile offers a comprehensive overview of its key strengths and limitations and includes enterprise sourcing considerations. The research will help buyers select the right-fit technology provider for their needs, while technology providers will be able to benchmark themselves against the competition.
 

In this report, we:

  • Examine 16 DXP providers’ capabilities and offerings
  • Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants
  • List providers’ key strengths and limitations

Scope

  • All industries and geographies.
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading technology providers, client reference checks, and an ongoing analysis of the DXP market.

Related PEAK Matrix® Assessments

Lending IT Services
PEAK Matrix®

Lending IT Services PEAK Matrix® Assessment 2023

Digital Experience Platform
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Digital Experience Platform (DXP) Products PEAK Matrix® Assessment 2023

Digital Twin Services
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Digital Twin Services PEAK Matrix® Assessment 2023

Manufacturing Services
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Life Sciences Smart Manufacturing Services PEAK Matrix® Assessment 2023

Our Latest Thinking

Top 5 Service Providers Delivering Exceptional Value – North America
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Top 5 Service Providers Delivering Exceptional Value – North America

Top 5 Service Providers Delivering Exceptional Value – Europe
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Top 5 Service Providers Delivering Exceptional Value – Europe

The Future Enterprise Copilot Strategy Will be Hybrid
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The Future Enterprise Copilot Strategy Will be Hybrid

M365 Copilot-Key Use Cases
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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

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