Tag: IT

Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment 2024

Analytics and Artificial Intelligence (AI) Services Specialists

Amid the macroeconomic headlines, many enterprises seek a proven RoI track record before committing to investments in Analytics and AI. Additionally, a stringent regulatory environment is prompting enterprises to cautiously approach the adoption of generative AI. These enterprises are seeking assistance from analytics and AI services specialists to run pilot projects and scale up implementations. This demand is driving providers to invest in deepening their data, analytics and AI capabilities and expanding their industry knowledge.

Analytics and Artificial Intelligence (AI) Services Specialists

What is in this PEAK Matrix® Report

 In this report, we assess 26 analytics and AI services specialists featured on the Analytics and AI Services Specialists PEAK Matrix® 2024.
 

Contents: 

This report features detailed profiles of 26 analytics and AI services specialists and includes:

  • Everest Group’s PEAK Matrix® evaluation of analytics and AI service providers, categorizing them into Leaders, Major Contenders, and Aspirants
  • Providers’ key strengths and limitations

Scope:

  • Industry: data and analytics
  • Geography: global
  • The assessment is based on Everest Group’s annual RFI process for the calendar years 2022 and 2023 H1 (January-June), interactions with leading analytics and AI services specialists, client reference checks, and an ongoing analysis of the analytics and AI services market

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Decoding Quantum Computing: Uncovering its Potential Impact and Opportunities, Part I | Blog

With their exceptional computing prowess, quantum computers have the potential to revolutionize various sectors by expediting complex problem-solving. In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. Get in touch to discuss further.

What is quantum computing?

Quantum computing is an innovative approach that leverages the principles of quantum mechanics to solve extremely complex problems much faster than classical computers. Unlike classical computers using bits, quantum computers employ qubits, such as photons or atoms, for information encoding. Quantum computing progressed from 2-qubit systems in the 1980s to tens in the 2000s, and by the late 2020s, significant milestones were achieved. Google’s “quantum supremacy” in 2019 with a 53-qubit processor and IBM’s 433-qubit chip, IBM Osprey, set records. In 2023, Atom Computing unveiled an 1180-qubit quantum computer.

Quantum bits exhibit numerous types of quantum phenomena. Let’s explore the following:

  • Superposition – Quantum bits, or qubits, can represent both 0 and 1 simultaneously, allowing quantum computers to process information much faster than classical computers
  • Entanglement – Qubits become perfectly correlated, even when separated by large distances. This means that changing one qubit instantly affects its entangled partner, enabling quantum computers to determine the value of the other qubit immediately.

These principles allow quantum computers to perform calculations based on the probability of a qubit’s state before measurement, revolutionizing computing capabilities

Despite substantial investments, current systems face scalability and stability issues. Error correction and fault tolerance also remain complex, with each additional qubit increasing the probability of errors and higher sensitivity to environmental noise. These issues highlight the ongoing hurdles in quantum computing’s path to widespread commercialization.

Quantum computer types

Quantum computers have different architectures, determined by the nature of qubits and quantum mechanics phenomena used to manipulate them. The research and innovation put into these architectures deliver solutions to problems that previously could not be solved due to classical computers’ limited computing capabilities.

Below are some of the most typical architectures that enterprises should be familiar with:

  • Superconducting: Usually made from superconducting materials, these computers use loops and circuits to produce and alter the qubits. They are the most sophisticated and popular quantum computers and can accurately model and simulate the behavior of molecules, materials, chemical reactions, etc. This feature finds practical utility in fields like drug discovery, materials science, and chemistry, where understanding the quantum behavior of complex systems is essential. They also excel in solving optimization problems, such as route optimization, scheduling, and resource allocation, which have applications in logistics, supply chain management, and financial portfolio optimization
  • Trapped ion: These quantum computers use ions trapped and manipulated in an electromagnetic field as qubits. Their long coherence times make them viable for applications requiring high stability and control levels
  • Neutral atom: Similar to trapped ion quantum computers, these use neutral atoms suspended in an ultra-high vacuum by arrays of tightly focused laser beams. They also offer long coherence times and high-fidelity operations, making them suitable for implementing complex quantum algorithms such as simulations and solving optimization problems in logistics and cryptography
  • Quantum dots: These use semiconductor quantum dots or tiny semiconductor nanocrystals as qubits that can confine electrons or other charge carriers, usually manipulated by electrical, magnetic, or microwave pulses. Theyhave the potential for robust scalability and are typically implemented in quantum communication networks and quantum sensing, among other use cases
  • Photonic/optical: Photonic quantum computers leverage photons (or packets of light) to carry and process quantum information. It can play a significant role in quantum communication protocols, enabling secure transmission of information through quantum key distribution (QKD) and quantum teleportation. This ensures the confidentiality and integrity of data, which is essential for various sectors such as finance, defense, and telecommunications

Implications for enterprises and IT service providers  

Quantum computing presents numerous opportunities for enterprises across various industries to revolutionize their operations, drive efficiency, and unlock new possibilities for growth and innovation.

As the field matures, business leaders must prepare to embrace quantum computing in the following five ways:

  1. Educate stakeholders: Enterprise leaders must educate themselves, their teams, and stakeholders about quantum computing, its potential applications, and its implications for their industry. They can organize workshops, training sessions, and seminars to increase awareness and understanding of quantum computing concepts and opportunities
  1. Identify potential use cases: Leaders must understand their respective fields’ most significant challenges and opportunities and actively search for quantum computing use cases. This can be achieved by either having an in-house team of quantum computing experts or collaborating with academia, research institutions, regulatory bodies, and other industry players to stay abreast of the latest quantum computing technology advances
  1. Build a quantum-ready workforce: After identifying relevant quantum computing use cases, leaders must build a dedicated team with expertise in quantum physics, algorithms, hardware, software, and other related fields that can work together to research, design, and implement quantum solutions tailored to their needs. This will enable the enterprise to filter out the hype and focus on areas with real business implications
  1. Invest in research and development: By allocating resources to R&D initiatives focused on quantum computing, enterprises can explore potential use cases, develop proof-of-concept projects, and experiment with quantum algorithms and applications relevant to their industry
  1. Understand technology needs: Enterprises should determine the frequency of their quantum computing usage to help decide whether to purchase/own a quantum computer or utilize cloud-based quantum services provided by computing companies. It is crucial for enterprises to carefully evaluate and choose quantum-computing partners based on their unique requirements

Service providers can play a crucial role in educating enterprises about the potential applications of quantum computing in their specific industry sectors and help them navigate the challenges and benefits associated with its adoption. Enterprises should understand they don’t necessarily need to own or build a quantum computer. Instead, they should embrace quantum computing as a service that provides multiple benefits, such as scalability, elasticity, reduced costs, and increased accessibility.

Furthermore, it’s crucial to communicate to enterprises that quantum computers will not require continuous availability, as they will coexist alongside classical computers. Providers can collaborate with enterprises on R&D initiatives and develop custom algorithms and applications tailored to their business needs. Additionally, providers have an essential role in helping enterprises navigate quantum computing security concerns.

Quantum computing’s impact on modern cryptographic algorithms

Cryptography has served as the cornerstone of secure communication in the digital age, addressing multiple information security aspects, such as confidentiality, data integrity, authentication, and non-repudiation in the presence of third parties or adversaries. Some of the foundational elements of cryptography are:

 

Algorithm Description Use-cases Examples
Hash function/

algorithm

Transform input data into fixed-size strings called hash values Password hashing, digital signatures, hash-based message authentication codes (HMACs), and data integrity verification SHA2, SHA3, Blake2
Symmetric algorithms Uses one key for both encryption and decryption Data encryption, SSL/TLS, MACs, and VPNs AES, RC6, Blowfish, Twofish
Asymmetric algorithms Uses a pair of keys: a public key for encryption and a private key for decryption HTTPS, digital signatures, email encryption, blockchain, public key infrastructure (PKI) RSA, DSA, ECDSA, EdDSA, DHKE, ECDH, ElGamal

Many cryptographic algorithms that enterprises rely on today, such as RSA and ECC, are based on mathematical problems that are computationally difficult for classical computers to solve efficiently.

However, the advent of quantum computing threatens the security of these algorithms. Shor’s algorithm efficiently solves integer prime factorization and discrete logarithm problems, breaking the security of RSA and other asymmetric encryption schemes. Additionally, Grover’s algorithm threatens symmetric cryptographic algorithms and hash functions by offering a quadratic speedup in searching through unsorted databases.

 

Cryptographic algorithm Type Purpose Impact from large-scale quantum computer
AES Symmetric key Encryption Large key sizes needed
SHA-2, SHA-3 Hash functions Large output needed
RSA Public key Signatures, key establishment No longer secure
ECDSA, ECDH

(Elliptic curve cryptography)

Public key Signatures, key establishment No longer secure
DSA

(Finite field cryptography)

Public key Signatures, key establishment No longer secure

Source: Report on Post-Quantum Cryptography (nist.gov)

Quantum computing – a mixed blessing?

Given their immense computational powers, quantum computers have the potential to revolutionize various fields by solving specific problems much faster than classical computers. Rapid technological advancements in the field make it critical for enterprises to understand the technology, determine potential use cases, and prepare for it.

However, the need for robust quantum-safe or post-quantum cryptographic solutions becomes increasingly evident as quantum computing advances. Read our next blog in this series to learn how to navigate quantum computing security concerns.

To discuss further, please contact Prabhjyot Kaur, Kumar Avijit, and Suseel Menon.

Don’t miss the Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 webinar to learn the successes, challenges, and trends that defined the services industry in 2023 and the opportunities for business leaders in 2024.

Unified Communication & Collaboration (UCC) Specialist Services PEAK Matrix® Assessment 2024

Unified Communication & Collaboration (UCC) Specialist Services

As the hybrid workplace model solidifies its position as the new norm for enterprises, the demand for seamless communication and collaboration services continues to surge unabated. Enterprises strive to adapt to the ever-evolving Unified Communication and Collaboration (UCC) landscape. In parallel, the UCC market is evolving due to innovative offerings centered around AI, generative AI, Copilots, immersive collaboration, and integrated security measures, acting as accelerators for growth.

Amid this transformative landscape, enterprises are constantly seeking providers capable of delivering comprehensive UCC solutions while adeptly navigating the intricate interplay between Employee Experience (EX), productivity enhancement, and cost optimization. The indispensability of UCC services specialists has never been more pronounced, as these specialists swiftly cement their role within broader digital workplace services engagements, either autonomously or in strategic collaboration with other providers and technology innovators, owing to their unique value proposition and focused expertise.

Unified Communication & Collaboration (UCC) Specialist Services PEAK Matrix® Assessment 2024

What is in this PEAK Matrix® Report

In this report, we assess 10 UCC specialist service providers featured on Everest Group’s Unified Communication and Collaboration (UCC) Specialist Services PEAK Matrix® Assessment 2024 and highlight the strengths and limitations of each provider.
 

Contents: 

This report features 10 UCC specialist service provider profiles and includes:

  • A summary dashboard – assessment of market impact and vision and capability
  • Providers’ key strengths and limitations

Scope

  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for Q4 2023 and Q1 2024, interactions with leading UCC specialist service providers, client reference checks, and an ongoing analysis of the UCC services market

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

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