Tag: digital

Digital Adoption Platforms (DAP) PEAK Matrix® Assessment 2023

September 14, 2023

Digital Adoption Platforms (DAP)

Enterprises are increasingly evolving into digital-first businesses to remain competitive and future-ready. However, realizing value from digital transformation efforts can prove challenging when users lack the necessary training and resources to effectively utilize new technologies. In this context, organizations are turning to Digital Adoption Platforms (DAPs) as powerful tools to bridge the gap between technology and users, ensuring seamless adoption and learning of digital tools.

The DAP market grew steadily in 2022 due to increased demand from enterprises and significant investments by providers in enhancing their product capabilities. As the DAP market continues to mature, it is expanding its scope beyond adoption to address a wider range of business use cases such as change management, optimized software spending, data integrity, enterprise-wide search, and enhanced customer and employee experiences.

Digital Adoption Platforms

What is in this PEAK Matrix® Report

In this report, we evaluate 23 DAP technology providers based on their DAP products, vision & capability, and market impact and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants. The research will help buyers select the right-fit technology providers for their needs, while DAP providers will be able to benchmark themselves against each other.
 

In this report, we provide:

  • Everest Group’s PEAK Matrix® evaluation of DAP technology providers and their positioning as Leaders, Major Contenders, and Aspirants
  • The competitive landscape of the DAP technology provider market
  • Key enterprise sourcing considerations
  • Providers’ strengths and limitations

Scope:

  • All industries and geographies

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Sustainability 360 Looks to Ease ESG Data Reporting | In the News

September 8, 2023

Deloitte Digital is collaborating with Salesforce and AT&T to provide an offering designed to make collecting and managing environmental, social, and corporate governance (ESG) data easier.

Sustainability 360 is a unique partnership between three parties, but one where the telecom service provider makes a difference, according to Nitish Mittal, Partner and technology practice leader at Everest Group. “The role AT&T can play here is crucial,” Mittal said. “Through its telecom and IoT capabilities, it can help enable more real-time collection of data, since much of the emission data can be in the field, like assets in a factory or out in the service operations.”

Read more in Tech Target.

Digital Twin Services PEAK Matrix® Assessment 2023

September 8, 2023

Digital Twin Services

Digital twins, virtual replicas of physical products, processes, and systems, are playing an instrumental role in aiding enterprises to reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios. The demand-driven digital transformations spurred by the pandemic have propelled digital twins to the forefront of innovation, even in industries with lower digital maturity. Enterprises have eagerly embraced these virtual counterparts to revolutionize their operations. Over the past year, a remarkable surge in adoption has broken down barriers across various sectors, propelling digital twins into the heart of transformation strategies. As organizations ramp up their investments, the benefits of this technology are becoming increasingly evident.

Enterprises are increasingly collaborating with providers due to the demand for swift digital twin deployment, seamless integration of IT/OT systems, enhanced data and infrastructure security, and the shortage of skilled professionals in the enabling technologies domain. Organizations leveraging the potential of digital twins would do well to carefully assess the capabilities of these providers before choosing their technology partner.

digitaltwins 1

What is in this PEAK Matrix® Report

In this report, we assess 21 leading digital twin service providers and position them as Leaders, Major Contenders, Aspirants, and Star Performers based on their capabilities, vision, and market impact. These providers have been instrumental in empowering enterprises to unlock new levels of efficiency, insight, and success. The research will help buyers select the right-fit provider for their transformation goals, while providers will be able to benchmark themselves against their peers.

In this PEAK Matrix® report, we provide:

  • Everest Group’s Digital Twin Services PEAK Matrix® evaluation of 21 digital twin service providers
  • Characteristics of Leaders, Major Contenders, and Aspirants in the digital twin services landscape
  • Providers’ key strengths and limitations

Scope:

  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading digital twin service providers, client reference checks, and an ongoing analysis of the digital twin services market

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Change Involved in Moving to the Platform Operations Model | Blog

August 28, 2023

Many companies are now 5-10 years into their digital transformation journey. I have blogged for two years (here for instance) about how the journey drives companies to forge a more intimate relationship between their technology and their business operations, where they operate as one integrated team. At Everest Group, we refer to this convergence as “platform operations.” Companies over time find that the platform operations model accelerates their progress toward achieving their business objectives and key results (OKRs) while often decreasing their cost to serve.

Read more in my blog on Forbes

The Pivotal Role of Digital Transformation Consulting for Today’s Enterprise | Webinar

August 22, 2023
ON-DEMANd Webinar

The Pivotal Role of Digital Transformation Consulting for Today's Enterprise

Digital transformation consulting has become pivotal as enterprises progress on their digital transformation journeys. Enterprises are finding that bringing digital transformation consultants into the initial transformation phases – before digital landscapes become too complex – can significantly increase value and visibility.

Enterprises are more motivated than ever to make strides in their digital transformation efforts, despite the current macroeconomic environment, creating heightened demand and a booming market for digital transformation consulting.

Watch this webinar as our experts present digital transformation consulting market trends and the current landscape. They offer advice to service providers on ways to improve their offerings as enterprises look for end-to-end services.

What questions does the webinar answer for the participants?

  • Why and how are enterprises turning to digital transformation consulting services to uncover more value?
  • How are service providers adapting to new market conditions?
  • What are the key movements in the digital transformation consulting market?

Who should attend?

  • Digital CTO, CIO, CDO, IT strategy heads
  • Provider CXO, EVPs, SVPs, VPs, MDs of digital consulting arms, Heads of consulting practices
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Infosys Bags US$1.6 Billion Deal from Liberty Global | In the News

August 16, 2023

Infosys recently announced that it has bagged a US$1.64 billion deal from Liberty Global to build and scale the entertainment and connectivity platforms of the digital communications firm.

With the growing number of such mega business deals, our CEO of Everest Group, Peter Bendor-Samuel, asserted, “The increasing cost pressures that the telcos face is going to open the door to large deals like the one HCLTech recently signed.”

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What Is Digital Transformation? A Necessary Disruption | In the News

August 9, 2023

Digital transformation is a foundational change in how an organization delivers value to its customers. While emerging tech and revamped processes are crucial, having the right skills on staff is essential to any digital transformation.

From software engineers to data scientists, UX designers to DevOps leaders, the talent landscape is evolving. Nitish Mittal, Partner at Everest Group, coins them “orchestrators” and further highlights that technology is not the main goal but a means to an end — whether the end is driving more productivity or creating more customer engagement.

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Digital Experience Platforms (DXP) in Asset and Wealth Management (AWM) Products PEAK Matrix® Assessment 2023

July 12, 2023

Digital Experience Platforms (DXP) in Asset and Wealth Management (AWM) Products PEAK Matrix® Assessment

The Asset and Wealth Management (AWM) industry is seeing the democratization of finance, growing demand for personalized digital experiences, and the emergence of new products such as digital assets and ESG-compliant investments. To adapt to evolving customer preferences and meet regulatory requirements, AWM managers are increasingly turning to Digital Experience Platforms (DXPs) to revamp their operations, streamline costs, enhance data management capabilities, and deliver tailored client experiences. By leveraging DXPs, AWM firms aim to provide advisors with a comprehensive, real-time view of data through intuitive dashboards, enabling them to deliver better service.

The integration of DXPs empowers asset and wealth managers to optimize their processes, personalize client interactions, and create an enhanced advisor experience. DXP providers are plugging the gaps in functionality coverage through build, buy, and partnership investments, along with the infusion of emerging technologies in their current product offerings. They are also establishing a robust partnership ecosystem comprising FinTech point solutions, technology providers, WealthTechs, and consulting and implementation partners to drive commercial and GTM innovations.

PEAK DXP AWM

What is in this PEAK Matrix® Report

In this report, we assess 12 leading DXP providers for AWM products and categorize them as Leaders, Major Contenders, and Aspirants. The research will help buyers select the right-fit technology providers for their needs, while technology providers will be able to benchmark themselves against the competition.

Contents:

  • Twelve DXP providers for AWM products
  • Key trends in the DXP market for AWM products
  • Key enterprise sourcing considerations (strengths and limitations) for each of the 12 DXP providers evaluated
  • Implications for DXP providers

Scope:

  • Industry: Asset and wealth management
  • Geography: global

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Risky Business: Is Technology Overpromising in Supply Chain? | In the News

July 1, 2023

We live in an era where “technology” is synonymous with progress, efficiency, and the promise of a better future. Digital transformation promises to revolutionize our industry, enhance efficiency, boost visibility, and offer unparalleled agility. By 2025, investments in digital transformation are predicted to reach a whopping US$2.8 trillion, almost doubling from 2022’s US$1.8 trillion.

However, we must navigate this path cautiously. The seductive allure of digitization hides a stark reality: the high failure rate in digital transformation and technology projects. A recent study by Everest Group reveals an alarming statistic – nearly 68% of organizations fail to report positive returns on their digital investments.

Read more in Supply and Demand Chain Executive.

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