Who We Serve
We strengthen bold leaders – from the world’s largest companies to ambitious disruptors – helping them outpace the competition and shape the future.
What We Offer
Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
Our Expertise
We blend deep industry expertise with leading-edge research driving growth, innovation, and resilience. With Everest Group, data meets strategy, and vision turns into measurable impact.
Insights
Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
Company
We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
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Digital Experience Platforms: An Idea Whose Time Has Come | Blog
Using Technology to Assess Contact Center Agents’ Language Skills | Blog
Digital Productivity Tools are Probably Hurting Your Employees’ Experience | Blog
Omnichannel Customer Experience Trailblazers | Market Insights™
AI for Experience: From Customers to Stakeholders | Sherpas in Blue Shirts
SAP Accelerates Experience Pivot with a $8 billion Bet on Qualtrics | Sherpas in Blue Shirts
What Is The Future Of The Customer Journey? | In the News
Enterprise Adoption of Digital Customer Experience (CX) Capabilities Soars, Expected to Grow at 25% CAGR—Everest Group | Press Release
Digital Initiatives Yielding Sour GRAPES? Gaps in Reality and Promises | Sherpas in Blue Shirts
The CX in CCO has Evolved – How are Pinnacle Enterprises™ Doing it? | Sherpas in Blue Shirts
