In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. However, the market is poised to see a reversal.

Watch this webinar to hear our pricing experts reveal key commercial trends they have witnessed throughout outsourcing deals made in H1 2024. Specifically, they discussed the pricing of software and cloud platforms and outlined the potential implications of this year’s trends for buyers.

Attendees came away with an understanding of where buyers can optimize their spend, where portfolios may be losing value, and potential solutions providers can offer in light of current shifts.

What questions did the webinar answer?

• How has the demand for outsourcing services in APAC evolved in 2024?
• What are the top learnings and open questions around pricing model changes, generative AI, SaaS pricing, and their impact on commercials in IT and BPO deals?
• What is the outlook for pricing in APAC?

Who should attend?

• CIOs, CTOs, and CDOs
• IT strategy leaders and executives
• BPO department leaders
• GBS leaders managing IT and BPO outsourcing contracts
• Pricing leaders
• Solutioning leaders