Relative to 2015, GICs have increased the scale/scope of digital services and focus on talent models and innovation, but still have opportunity to improve in other areas
Everest Group’s predictions for BFSI GIC’s* digital future
Take a FORCEful approach to drive digital pervasiveness
Leveraging digital to survive an evolving market
Blockchain, perhaps best known for underpinning its better-known progeny, Bitcoin, is a rapidly evolving technology that remains something of a mystery for IT shops and in boardrooms.
Deciding when and why your company might want to roll out a blockchain transactional ledger remains something of a risky move; many early adopters could wind up spending a lot of time and money on something that ultimately provides them with little to no benefit, according to a new report from Everest Group Research, Unblocking Blockchain Adoption- a Prioritization Framework for Business Processes.
Read more in Computerworld (requires registration)
As the cost reduction mandate intensified, automation took center stage in banking ITO deals in 2016
Banks are increasing digital leverage
The pace of technology disruption and changing consumer preferences are disrupting the current banking landscape, forcing banks to consider a co-creation model to combine, package, and offer products/services from banking and allied businesses. Banks will need to move away from a product-focused approach and adopt a customer-centric strategy to achieve transformation.
In the future, banks will be expected to manage customer interactions, aggregate services/products from ecosystem players, and offer differentiated experiences
The global banking industry is experiencing upheaval as the pace of technology disruption and changing consumer preferences are disrupting the current banking landscape