Sourcing executives drive value through innovative approaches

Uncover the art of the possible with our broad knowledge and deep insights

Offerings for sourcing and vendor management leaders

Outsourcing Excellence membership

Helping sourcing and vendor management leaders – category managers, vendor managers, and business leaders – unlock value from outsourcing.

Comprehensive live deal pricing insights to help you track trends, manage your transactions, and negotiate optimized contracts.
Peer comparisons

Our Pinnacle Model® analyses quantify performance and identify the leading organizations’ outcomes and capabilities, which enable you to assess your strategic outsourcing and benchmark against peers.

Service provider assessments

Our PEAK Matrix® reports provide evaluations of service providers’ market impact, vision, and capability that provides the insights you need to make critical decisions about global services providers, products, and solutions.


VIDEO | Series

Building Effective Category Strategies

Amy Fong, Vice President

Category management is complex. Learn how our research can help you design an effective strategy in this video series.


With you on the journey

Ways to engage with us

Data, insights, and benchmarks

For those with the resources and skills to advance their journeys, yet would benefit from external intelligence and expertise to inform their strategies.

Strategic workshops

For those who need an intense effort to develop a strategy or make a decision in an accelerated period of time.

Guided execution

For those who can design and drive their journey but need consistent support in advancing outcomes.

Global Services Industry

Global Services: Lessons from 2022 and Key Trends Shaping 2023

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Strategies for Customer Experience (CX) Success in an Uncertain World

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Sustaining Momentum: Key Priorities for GBS Leaders Amid Economic Uncertainty 


Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy

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How a Recession Will Affect Software-defined Operating Platforms

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Optimizing Guidewire Licensing: A Guide to SaaS Vendor Management Pricing

Organizations Want to Transform the Way They Manage Supplier Relationships and Data
Market Insights™

Organizations Want to Transform the Way They Manage Supplier Relationships and Data

Supplier Lifecycle Management Activities and Technology Solutions
Market Insights™

Supplier Lifecycle Management Activities and Technology Solution

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Market Insights™

Enterprises Prefer AWS for Infrastructure- and Next-generation-focused Services

Our latest thinking for sourcing and vendor management leaders

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Application Services in 2021: Rate Hikes, Productized DevOps and More?

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5 New Ways to Drive Strategic Results from Procurement Outsourcing


Trends in Rising Prices Affecting Companies Using Third-party Services

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