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In March 2013, Everest Group released a complimentary viewpoint titled “Outsourcing Implications of Healthcare Payer-Provider Convergence.” This viewpoint delves into the technology priorities for payers and providers. Given the complex nature of the technology priorities, this viewpoint brings out the […]

“The old are in second childhood” – Aristophanes Although the benefits outsourcing market (BAO) – one of HRO’s oldest – may seem passé, it’s currently displaying the kind of dynamism typically associated with a younger market. Indeed, in the last […]

As hospitals, health systems, and payers grapple with rising operational costs, persistent workforce shortages, and the urgent demand for better patient outcomes, the healthcare industry stands at a critical juncture. Enter agentic AI: a rapidly evolving solution that goes beyond […]

Following the conclusion of Everest Group’s inaugural Engage 2024, an event in which attendees left feeling energized and equipped with practical insights and actionable strategies, there is now more to come!  The event, which offered a deep dive into the […]

Is Business Process as a Service (BPaaS) the next frontier in healthcare payer outsourcing transformations? 💡 The urgent need for integrated operations for healthcare payers is skyrocketing 🚀, with rising costs 💸 and ever-more complex regulatory requirements 📜 leading to […]

The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations. As the industry shifts toward member-centricity and robust core administrative processes, an integrated platform and […]

Healthcare-based enterprise priorities are shifting towards streamlining customer interactions, leading to higher demand and supply options for tech-enabled member and patient engagement solutions. 💼💡 In this LinkedIn Live, our experts Priya Sahni, Chunky Satija, and Kaushik Sundar discussed investments across […]

The Revenue Cycle Management (RCM) sector is undergoing seismic change. With rapid digitization and an evolving future landscape, PE funding and overall M&A activity is dramatically increasing. 🔍 Watch this LinkedIn Live conversation with Everest Group analysts Priya Sahni, Practice […]

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. This surge in demand is propelling significant growth in RCM operations outsourcing, […]

Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies. With diverse use cases spanning […]