Information Technology Services (ITS)

Our fact-based data and insights analyze and assess market trends and topical issues, service provider capabilities, and solution characteristics across specific information technology (IT) landscapes

Our Information Technology Services Coverage

Covering all major functions in information technology services, we offer a unique depth and breadth of coverage and analysis. The impact of cloud, mobility, automation, and changing user expectations are critical for capturing more value from information technology services

From our published reports to custom decision support, we are able to support our clients in the manner which meets their needs. Explore our functional expertise in information technology services:

Cloud & Infrastructure

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Digital Services

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Application Services

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Industry – Specific Technology Services

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Our Philosophy

We work with our clients to help them make better decisions on their strategic global services questions. We do this by providing a 360° view and rigorous, fact-based insight on each market through a combination of data and expertise

Our Reputation

Clients tell us that our quality of analysis is unrivaled and our flexible way of serving clients is a powerful differentiator. We have been able to extend this reputation into many services markets such as data center, testing, SaaS, end-user devices, and digital

The Everest Group Difference

Information Technology Services

Abhishek Singh

Practice Director

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Common Questions We Help Clients Address

  • What are the major developments and innovations in the market and how do they impact me?
  • What are the opportunities for me to increase my use of global services?
  • How are technologies impacting service delivery and associated benefits?
  • Which locations are best for supporting service delivery?
  • How should I optimize the economic model – resourcing, pricing, etc.?
  • How does my approach compare to those of my peers?

Recent research from Everest Group Recent Information Technology Services Reports

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Handbook on Building SUPER Banking Experiences: Case Study and Examples from 40 Global Banks

Disruption in technology, rise of millennials, and competitive marketplace are leading to disintermediation[...]
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Blockchain Services PEAK Matrix™ Assessment 2019: Race to Make Enterprise Blockchain Real

The hypothesis on blockchain’s potential to generate business value has captured the attention of visionar[...]
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Top 35 RegTech Trailblazers – Digital-First Approach for Risk and Compliance in the Banking & Financial Services Industry

Optimizing Governance, Risk, and Compliance (GRC) spend has become one of th[...]
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Guide to Building and Managing the Banking Innovation Ecosystem – Case Study and Examples from 40 Global Banks

Banking is increasingly being embedded in customer activities vis-à-vis being an e[...]
See Report