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Price benchmarking catalog

Price benchmarking support can vary depending on the outsourcing services of interest. In our experience, new and evolving services require customized price benchmarking support that often includes use cases, solutioning approaches, and delivery models for added context.

However, when the services in question already have a high level of maturity in the industry, organizations require access to price benchmarks that are best-in-class and contemporary, reflecting the latest trends in the market. Everest Group’s price benchmarking catalog is built on practical, forward-looking research and provides business leaders with a clear path, making it the preferred price benchmarking source for the industry’s leading organizations.

Comprehensive global coverage

Our price benchmarking catalog delivers competitive pricing insights across all major delivery geographies, including offshore, onshore, and nearshore markets in North America, Europe, Asia, Australia, South America, and Africa.

It includes both FTE rate benchmarks and output- or transaction-based benchmarks, such as price per minute of call, price per server managed, price per ticket resolved, and other metrics tailored to service-specific outputs.

Extensive coverage across 10 price catalogs

Our 10 specialized catalogs cover pricing across the full spectrum of IT, business process, and advisory services. Every catalog provides granular insights across core and emerging sub-services, enabling precise, service-specific pricing intelligence:

Application services
Cloud and infrastructure services
Business Process Outsourcing (BPO) services
Cybersecurity services
Engineering, Research & Development (ER&D) services
Digital workplace services
Insurance BPO services
Healthcare and life sciences services
Consulting services
Interactive (MIX) services

Value-added features

Bolt-on analysis modules providing insights into staffing pyramids, shoring ratios, effort ratios, SLA benchmarks, and other drivers of pricing and solutioning

Bi-annual refresh cycle to ensure data reflects current market conditions

Access to pricing subject matter experts (SMEs) for deeper context and custom queries

Flexible purchasing options tailored to your portfolio and market priorities

“Having subscribed to Everest Group’s IT Infrastructure Price Catalog for 3+ years now, I can certainly say you guys are head and shoulders above any firm I have ever worked with.”

Head of competitive pricing team
Large Tier 1 Global system integration firm