As enterprises navigate macroeconomic uncertainties, rapid technological advances, and growing business agility demands, the need for a unified backbone to connect end-to-end processes has never been greater. Process orchestration fundamentally enables this shift, helping organizations manage complex workflows that span human workers, digital workers, AI agents, and enterprise systems. Its importance is growing as enterprises look to scale automation, embed intelligence, and enhance governance across their operations.
This report provides an in-depth analysis of the evolving process orchestration landscape, highlighting emerging trends such as the shift toward agentic orchestration and the growing demand for AI-augmented, scalable orchestration solutions. It explores how providers are differentiating through capabilities such as hybrid workforce management, intuitive design studios, and embedded analytics that drive smarter and more adaptive automation.
-
Process Orchestration Products PEAK Matrix® Assessment 2025
The assessment delivers actionable insights into buyer priorities, sourcing considerations, and provider capabilities to support informed decision-making. In this edition, 28 process orchestration providers are evaluated based on their market impact, vision, and delivery capabilities to identify Leaders, Major Contenders, and Aspirants in this rapidly evolving market.
Scope
- All industries and geographies
- This assessment is based on Everest Group’s annual RFI process for the calendar year 2025, interactions with leading process orchestration providers, client reference checks, and an ongoing analysis of the process orchestration market
In this report, we:
- Analyze 28 process orchestration providers
- Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants
- Examine the process orchestration provider market
- Assess key process orchestration technology trends
- Compare providers’ key strengths and limitations
READ ON -
Process Orchestration Products PEAK Matrix® Assessment 2024
In this report, we analyze 24 process orchestration technology providers featured on Everest Group’s PEAK Matrix® based on their capabilities and offerings. The report will empower buyers to select the right technology providers for their needs and enable providers to benchmark themselves against their competition.
Scope
- Process orchestration software products that are sold on license
- All industries and geographies
- This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading process orchestration technology providers, client reference checks, and an ongoing analysis of the process orchestration market
Contents
In this report, we:
- All industries and geographies
- Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants
- Assess process orchestration products and different applications
- Analyze the process orchestration technology provider market
- Examine key process orchestration technology trends
- Compare providers’ key strengths and limitations
READ ON
What is the PEAK Matrix®?
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
