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Multi-process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2025

Advances in new-age technology have expanded the ambition of MPHRO service providers to broaden their service delivery capabilities. With AI-enabled personalization and data-backed insights, providers are able to cater to the emerging buyer needs around enhancing talent acquisition and management strategies, beyond just catering to transactional processes and regulatory compliance. Buyers are using this opportunity to enhance their talent management strategies centered around skills.

  • Multi-process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2025

    Multi-process Human Resources Outsourcing (MPHRO) Services PEAK Matrix®

    The report will assist stakeholders (service providers, enterprises, and technology providers) to better understand the current state of the marketing service provider landscape.

    Scope

    • All industries and geographies
    • The assessment is based on Everest Group’s annual RFI process for the calendar year 2025, interactions with leading MPHRO providers, client reference checks, and an ongoing analysis of the MPHRO market
    • MPHRO deals that encompass a minimum of three HR processes and involve a buyer employee size of 1,000 or more

    Contents

    In this report, we examine

    • MPHRO provider landscape’s dynamics
    • Providers based on their market impact vision and capability
    • Everest Group’s PEAK Matrix® evaluation of MPHRO providers
    • MPHRO providers’ key strengths and limitations
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  • Multi-process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2024

    MPHRO2024

    In this study, we evaluate 18 Multi-process Human Resource Outsourcing (MPHRO) providers and position them on the Everest Group PEAK Matrix® as Leaders, Major Contenders, and Aspirants. The research will be useful to both buyers and providers in assessing the MPHRO market landscape and supporting their strategic decision-making.

    Scope

    • All industries and geographies
    • The assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading MPHRO providers, client reference checks, and an ongoing analysis of the MPHRO market
    • MPHRO deals that encompass a minimum of three HR processes
    • The deals considered involve a buyer employee size of 1,000 or more

    Contents

    In this report, we examine:

    • MPHRO provider landscape’s dynamics
    • Providers based on their market impact vision and capability
    • Everest Group’s PEAK Matrix® evaluation of MPHRO providers
    • Top MPHRO providers across geographies and industries
    • MPHRO providers’ key strengths and limitations
    READ ON
  • Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2023

    MHRO2023

    In this report, we analyze 17 providers on the Everest Group PEAK Matrix® for Multi-Process Human Resource Outsourcing (MPHRO) Services and categorize them as Leaders, Major Contenders, and Aspirants. The research will help providers benchmark their capabilities against competitors, while buyers will be able to evaluate the different providers based on their sourcing needs.

    Scope

    • All industries and geographies
    • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading MPHRO providers, client reference checks, and an ongoing analysis of the MPHRO market
    • MPHRO deals that encompass a minimum of three HR processes
    • The deals considered involve a buyer employee size of 1,000 or more

    Contents

    In this report, we examine:

    • The dynamics of the MPHRO service provider landscape
    • A deep-dive analysis of providers based on their market impact and vision and capability
    • Everest Group’s PEAK Matrix® evaluation of MPHRO service providers
    • Top MPHRO service providers across geographies and industries
    • MPHRO service providers’ key strengths and limitations
    READ ON
  • Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2022

    In this report, we analyze 19 providers on the Everest Group PEAK Matrix® for MPHRO Services and categorize them as Leaders, Major Contenders, and Aspirants. The research will help providers benchmark their capabilities against competitors, while buyers or potential buyers will be able to evaluate the different providers based on their sourcing needs.

    Scope

    • MPHRO deals in which a minimum of three HR processes are included
    • Deals in which the buyer employee size is 1,000 or more
    • All geographies and industries

    Contents

    This report examines:

    • The dynamics of the MPHRO service provider landscape
    • A deep-dive analysis of providers based on their market impact and vision and capability
    • Everest Group’s PEAK Matrix® evaluation of MPHRO service providers and their categorization into Leaders, Major Contenders, and Aspirants
    • Top MPHRO service providers across geographies and industries
    • Strengths and limitations of each MPHRO service provider studied
    READ ON

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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