Hybrid-multi cloud architectures, an explosion of API and machine identities, and tightening global regulations have made Identity and Access Management (IAM) the keystone of zero-trust security. Beyond familiar challenges such as joiner-mover-leaver management, organizations now confront AI-enabled threats – deepfake onboarding, synthetic-voice authorizations, and autonomous agents spinning up credentials in seconds. Enterprises must therefore govern workforce, consumer, and non-human identities continuously, enforce least privilege in milliseconds, and demonstrate compliance on demand, all while delivering friction-free user experiences.
Service partners are answering this call with cloud-ready IAM reference architectures, behavioral analytics that correlate identity events with threat intelligence, and automation modules that apply, adjust, and certify least-privilege access at scale. Many are also investing in proprietary accelerators and low-code toolkits to compress assessment-to-deployment timelines. Emerging priorities include machine-identity governance for IoT, operational technology, and robotic process automation fleets, consumer IAM platforms that boost conversion while safeguarding privacy, and integrated ITDR modules that surface credential-centric attacks before lateral movement can occur.
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Identity and Access Management (IAM) Services PEAK Matrix® Assessment 2025
This report comprehensively analyzes 25 global IAM providers as featured on the IAM Services PEAK Matrix® Assessment 2025. It will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other.
Scope
All industries and geographies
Contents
In this report, we examine:
- IAM Services PEAK Matrix® assessment characteristics and providers’ positioning
- Key sourcing considerations for enterprises selecting IAM providers
- Providers’ key strengths and limitations
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Identity and Access Management (IAM) Services PEAK Matrix® Assessment 2023
In this report, we present a comprehensive analysis of 21 global IAM service providers as featured on the IAM Services PEAK Matrix® Assessment 2023. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other.
Scope
- All industries and geographies
- Services: IAM
- The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading IAM service providers, client reference checks, and an ongoing analysis of the IAM services market
Contents
In this report, we examine:
- IAM services PEAK Matrix® characteristics
- Enterprise sourcing considerations
- Providers’ key strengths and limitations
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What is the PEAK Matrix®?
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
