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Market Insights™
Strategic Considerations for Customer Experience Management Portfolio Rebalancing
CX / Customer Experience Outsourcing

Strategic Considerations for Customer Experience Management Portfolio Rebalancing | Market Insights™

by Aman Birari and 4 others
Market Insights™
Enterprise Strategies to Realize Price Arbitrage Benefits in Customer Experience Management Services
CX / Customer Experience Outsourcing

Enterprise Strategies to Realize Price Arbitrage Benefits in Customer Experience Management Services | Market Insights™

by Aman Birari and 4 others
Market Insights™
Emerging Customer Experience Management Delivery Locations
CX / Customer Experience Outsourcing

Emerging Customer Experience Management Delivery Locations | Market Insights™

by Aman Birari and 4 others
Market Insights™
Insurance BPO Price Benchmarking Catalog
Benchmarking Insurance Industry Pricing

Insurance BPO Price Benchmarking Catalog | Market Insights™

by Abhishek Sharma and 2 others
Market Insights™
Top 5 Service Providers Delivering Exceptional Value – North America
IT Services

Top 5 Service Providers Delivering Exceptional Value – North America | Market Insights™

by Tanvi Rai and 1 other
Market Insights™
Top 5 Service Providers Delivering Exceptional Value – Europe
IT Services

Top 5 Service Providers Delivering Exceptional Value – Europe | Market Insights™

by Tanvi Rai and 1 other
Market Insights™
GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
Traditional AI + Generative AI
Outsourcing Procurement / Supply Chain

Traditional AI + Generative AI | Market Insights™

by Amit Lad and 2 others