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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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Blogs

Securing the Front Door: How Transforming Service Desk Is Foundational to Zero-trust | Blog

by Prabhneet Kaur and 1 other
Blogs
Outsourcing

Actuarial 2.0: Modernizing the Actuarial Function to Drive Enterprise Value | Blog

by Dinesh Udawat and 1 other
Blogs
Financial Services Industry

Banking on Autonomous Agents: Embracing Agentic AI in Financial Services | Blog

by Kriti Gupta and 4 others
Blogs

The Future of Work Is Human-led and AI-powered | Blog

by Peter Bendor-Samuel
Blogs
RCM Outsourcing
Outsourcing

RCM Outsourcing at a Crossroads: Is the Advent of Agentic AI Ushering in RCM 3.0? | Blog

by Aastha Malik and 2 others
Blogs

10 Sustainability Technologies Reshaping Our Future | Blog

by Cecilia Van Cauwenberghe
Blogs

Salesforce and ServiceNow’s Investment in Genesys: What it Means for Agentic CX Outcomes | Blog

by Uday Gupta and 1 other
Blogs
Mergers & Acquisition

Palo Alto Networks’ Acquisition of CyberArk Signals a New Era for Identity and Access Management and Cybersecurity Titans | Blog

by Arjun Chauhan
Blogs
Business at an Inflection Point: Will You Evolve or Reinvent?

Business at an Inflection Point: Will You Evolve or Reinvent? | Blog

by Peter Bendor-Samuel
Blogs
Mergers & Acquisition

NiCE Acquires Cognigy: Integrating Conversational AI and Execution in One CX Stack | Blog

by Anubhav Das and 1 other