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Posts by Sharang Sharma

Full Bio

Displaying 21-30 of 70

Videos
CX / Customer Experience

A Conversation with Sprinklr CEO Ragy Thomas: AI and Customer Experience

by Sharang Sharma
Blogs
Digital Services IT Services

Unleashing the Power of Advanced AI Engines: Transforming Business Operations for the Future | Blog

by Sharang Sharma and 1 other
PEAK Matrix®
Customer Experience Management

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – APAC

by Sharang Sharma and 5 others
Webinars
08-27-2024 - Elevating CX - Trends and Insights for a Unified CX Tech Strategy_GTP_1200x628

Elevating CX: Trends and Insights for a Unified CX Tech Strategy | Webinar

On Demand Webinar

1 hour

PEAK Matrix®
Customer Experience Management (CXM) Services PEAK Matrix® Assessment – Americas
CX / Customer Experience

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – Americas

by Sharang Sharma and 5 others
Events

How to Supercharge Your CX with AI-Fueled Digital Transformation | On-demand Webinar

On-demand Webinar

Market Insights™
CX / Customer Experience Service Provider Industry

Generative AI Adoption Maturity Among CXM Service Providers | Market Insights™

by Sharang Sharma and 4 others
Blogs
Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog
CX / Customer Experience

Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

by Sharang Sharma
Blogs
CX / Customer Experience

Revolutionizing Customer Journeys: Creating a Unified Customer Experience through AI | Blog

by Sharang Sharma and 1 other
Blogs
CX / Customer Experience

How to Prepare your Customer Experience (CX) Support for CrowdStrike-like Outages | Blog

by Sharang Sharma
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