Reimagine growth at Elevate – Dallas 2025. See the Agenda.

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PEAK Matrix®
B2B Sales Services PEAK 2024
CX / Customer Experience

Sales Services PEAK Matrix® Assessment

by Sharang Sharma and 2 others
Blogs
Automation CX / Customer Experience Technology Industry

Beyond Automation: How Conversational Artificial Intelligence (AI) Chatbots Enhance Customer Engagement | Blog

by Sharang Sharma and 2 others
Market Insights™
Adoption of Generative AI Proofs-of-Concepts and Deployments
Automation

Adoption of Generative AI Proofs-of-Concepts and Deployments | Market Insights™

by Sharang Sharma and 3 others
Market Insights™
Conversational AI Ecosystem Focus on Technology Partners
Automation

Conversational AI Ecosystem Focus on Technology Partners | Market Insights™

by Sharang Sharma and 3 others
Blogs
Automation CX / Customer Experience

Bringing the Vision of Unified Customer Experience (CX) to Fruition: Shining a Spotlight on Sprinklr | Blog

by Sharang Sharma and 1 other
LinkedIn Live
10-03-2024 - One Voice, Many Languages - 1280x720 (1)

One Voice, Many Languages: Exploring Language Translation & Accent Neutralization Tech | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Market Insights™
Generative AI Deployment Trends in Customer Experience
CX / Customer Experience Outsourcing

Generative AI Deployment Trends in Customer Experience | Market Insights™

by Sharang Sharma and 3 others
Market Insights™
Gen AI Deployment’s Impact on CX
CX / Customer Experience Outsourcing

Gen AI Deployment’s Impact on CX | Market Insights™

by Sharang Sharma and 3 others
Videos
CX / Customer Experience

A Conversation with Sprinklr CEO Ragy Thomas: AI and Customer Experience

by Sharang Sharma
Blogs
Digital Services IT Services

Unleashing the Power of Advanced AI Engines: Transforming Business Operations for the Future | Blog

by Sharang Sharma and 1 other