• Who We Serve
    Back

    Who We Serve

    We strengthen bold leaders – from the world’s largest companies to ambitious disruptors – helping them outpace the competition and shape the future.

    Client Stories
    • Enterprises
      • Customer Experience
      • GBS / Shared Services
      • IT and Tech
      • R&D and Innovation
      • Sourcing and Vendor Management
    • Service Providers
      • Executive Leadership
      • Sales and Marketing
      • Analyst Relations
      • Pricing & Strategic Deals
    • Technology Providers
    • Industries
      • Banking and Financial services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms and Investors
      • Professional Services
      • Retail and CPG
      • Technology
  • What We Offer
    Back

    What We Offer

    Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

    All Memberships & Offerings
    • NEW Advanced SciTech
    • Featured Memberships
      • Advanced SciTech
      • CX Excellence
      • Forces & Foresight™
      • GBS / Shared Services
      • Outsourcing Excellence
      • Talent Excellence
    • Custom Decision Support
      • Location Strategy
      • Market Assessments
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent
    • Published Research
      • PEAK Matrix®
      • Pinnacle Model®
    • Analytics Platforms Memberships
      • Price Genius™
      • Talent Genius™
  • Our Expertise
    Back

    Our Expertise

    We blend deep industry expertise with leading-edge research driving growth, innovation, and resilience. With Everest Group, data meets strategy, and vision turns into measurable impact.

    Become a Member
    • Business Process Services
      • Customer Experience Management
      • Finance & Accounting
      • Human Resources
      • Industry-specific Processes
      • Marketing Services
      • Procurement and Supply Chain
      • Trust & Safety
    • Engineering Services
      • ER&D Services
      • Software Product Engineering Services
    • IT Services
      • Application Services
      • Cloud & Infrastructure Services
      • Cybersecurity Research Membership
      • Digital Services
      • Enterprise Platform Services (EPS)
      • Industry-specific Technology Services
    • Tech
      • Advanced SciTech
      • AI Technology
      • Digital & Next-gen
      • Generative AI
    • Sourcing
      • GBS / Shared Services/ GICs
      • Impact Sourcing
      • Outsourcing
      • Pricing Research & Metrics
    • Other
      • Sustainability
      • Talent & Locations
  • Insights
    Back

    Insights

    Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

    All Insights
    • Featured Insights
      • AI Technology
      • Generative AI
      • Sourcing Expertise
      • Sustainability
    • Blogs
    • Events
    • Market Insights™
    • In the news
  • Company
    Back

    Company

    We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

    Become a member
    • About Us
    • Leadership Team
    • Newsroom
    • Careers
  • Contact Us
  • Reports

Posts by Peter Bendor-Samuel

Displaying 221-230 of 803

Blogs

Why Is IT and Business Alignment So Elusive? | Blog

by Peter Bendor-Samuel
Blogs
Location Strategy

High Spike in COVID-19 in India Affecting Workforce for Third-party Services in the US | Blog

by Peter Bendor-Samuel
Blogs

Evolving Challenges in Managing Third-party Services | Blog

by Peter Bendor-Samuel
Blogs

New Services Operating Models Create Value Yet Buyer Dilemmas | Blog

by Peter Bendor-Samuel
Blogs

Benchmarking vs. Analytics for Peers and Third-party Services | Blog

by Peter Bendor-Samuel
Blogs

Existing ERP and IT Systems Constrain Collaboration and Productivity | Blog

by Peter Bendor-Samuel
Blogs

IT Modernization Services Companies Buy In the Post-pandemic Environment | Blog

by Peter Bendor-Samuel
Blogs
Talent

Post-COVID IT Modernization and Talent Shortage | Blog

by Peter Bendor-Samuel
Blogs

Companies Moving to BizOps Model for Optimal Value in Third-party Services | Blog

by Peter Bendor-Samuel
Blogs
Dilemma Of Customers’ Increased Productivity Or Service Providers’ Profitability

Dilemma of Customers’ Increased Productivity or Service Providers’ Profitability | Blog

by Peter Bendor-Samuel
of 81
Next

Make better business decisions

Let’s Connect

Connect

Sign Up for Insights

Get the latest insights, trends, and strategies delivered straight to your inbox. Join Everest Group’s newsletter to stay at the forefront of what’s next.

Info

  • About Us
  • Office Locations
  • Newsroom
  • Careers
  • Equal Opportunity Employer

Explore

  • Access Reports
  • Memberships
  • Custom Decision Support
  • Published Research
  • Everest Group Market Intelligence

Help

  • Custom Decision Support
  • Using the reports portal
  • Contact Us

Policies

  • Privacy Notice
  • Terms of use
  • Legal
  • Research Citation and Award Recognition Guidelines
  • Do Not Sell or Share My Personal Information
  • Everest Group’s Research Participation Terms

© 2025 Everest Global, Inc.

Let's Connect