I previously blogged about the need for a new third-party services operating model that would be more productive and agile and focus far more on results. Though the industry was on the verge of moving to a new model, adoption was slow at first. Now, attraction for the move to a new model is picking up in the marketplace, but enterprise customers and service providers define expectations differently.
Why Areas of Enterprise Services Spend Will Increase in 2022
When looking at the market outlook for services spend in 2022, I [...]
